Pharmacy Tools and Resources

Use these quick links to access the pharmacy tools and resources you need for your practice:

We have a dedicated phone line for pharmacists and physicians, with pharmacists on staff who can answer your questions. Call us at 800-442-3129
(weekdays, 7:00 a.m. to 8:00 p.m.; Saturdays, 9:00 a.m. to 3:00 p.m.).

Intermountain Home Delivery

Intermountain Home Delivery Pharmacy is the mail order contract pharmacy for various group plans with Select Health.

As patients enroll in our service, physicians may receive a request for new prescriptions to be sent to the Intermountain Home Delivery Pharmacy. The processing and delivery time for prescriptions is five to seven days, offering a convenient way to provide medications.

Physicians can submit prescriptions via:

  • E-prescribe: Send to “Intermountain Home Delivery Pharmacy.”
  • Fax: 801-442-4179
  • Telephone: 855-779-3960

Intermountain Home Delivery Pharmacy may be used to fill maintenance medications. The pharmacy will fill a 90-day supply at a time. Acute-type medications and controlled substances may not be filled using Intermountain Home Delivery Pharmacy. Those prescriptions can be sent to any community pharmacy.

For more information (including instructions for patients and physicians), visit the Home Delivery page of Intermountain Health® Pharmacy Services.

Pharmacy Overview

Prescription coverage for Select Health members is usually divided into four or five tiers, depending on the plan type. Each drug is covered under a specific tier, and each one corresponds to a copay or coinsurance amount.

  • Tier 1 - Lowest Cost (mostly preferred generic drugs)
  • Tier 2 - Lower Cost (mostly non-preferred generic drugs)
  • Tier 3 - Higher Cost (mostly preferred brand-name drugs)
  • Tier 4 - Highest Cost (mostly brand-name drugs)
  • Tier 5 - Injectable Drugs and Specialty Medications

NOTE: Not all plans have a fourth or fifth tier. Some plans cover injectable drugs and specialty medication under medical benefits.

Generic drugs typically cost less than brand-name drugs and have lower copays/coinsurance. They have the same active ingredients, dosages, quality, safety, and strength as their brand-name counterparts. Learn more about U.S. Food and Drug Administration (FDA) requirements for generic drugs.