Claims & Provider Benefit Tool

The Provider Benefit Tool (PBT) helps providers quickly view member eligibility and claims information.

Online Training Modules


Discover tool benefits; sign up, login, and navigate.

Search for patient info and access policy summaries/details.

Browse claims by date, facility, type, and status.

Review claims by ID, patient info, and remittance advice

Enroll now

(for contracted providers and facilities not currently enrolled)

  1. Request access by submitting an application and agreement
  2. Email completed documentation
  3. Wait up to 30 days for approval
  4. Login to PBT

 

Enroll a new user

(for contracted providers and facilities already enrolled)

  1. Email the login application for each new user
  2. Wait up to 30 days for approval
  3. Login to PBT

 

General Claims Process

Verify Select Health member eligibility by:

  1. Checking member ID cards.
  2. Using the Provider Benefit Tool.

Submit claims to us via:

  1. Electronic Data Interchange (EDI) transactions
  2. U.S. Mail to:
    • P.O. Box 30192 SLC, UT 84130 (for Commercial/Medicaid/CHIP)
    • P.O. Box 30196 SLC, UT 84130 (for Medicare claims ONLY)

Monitor submitted claim status by:

  1. Using the Provider Benefit Tool.

Once a claim has been paid, providers receive either an electronic remittance advice as an Electronic Data Interchange (EDI) transaction or as a paper remittance advice. Access a Sample Remittance Advice and a Remittance Advice Key for more information.