Available when you need us.
- Continual technological improvements for easy-to-use self-service support
- Local representatives directly supporting Colorado providers
- In-person and online support
- Average call answer time 34 seconds
Who we are.
Providers are critical to Select Health’s mission of helping people live the healthiest lives possible. That is why we continually invest locally to meet the needs of both our members and providers. Here is what makes our Colorado provider networks different:
- Colorado’s top-ranked plan: We are the only five-star Medicare plan in Colorado and the only plan in Colorado that can sell MA year-round.
- Local provider support teams
- Tailored plan offerings
- Top local health system and hospital partnerships
Network Overviews
Experience Ratings
Results from the 2023 Provider Experience Survey.
Dedicated Local Staff
JB Hensley
JB will oversee Colorado departmental performance, including operations, alignment, continuous improvement, and compliance. He will serve as the liaison between Select Health, Intermountain Health, and joint venture partners to ensure alignment and integration while also directing management of contracting relationships with key aligned affiliated providers and medical group providers statewide. JB is an avid fisherman and skier and enjoys traveling and exploring with his wife, Alex.
Carly Stasica
With over 14 years of healthcare experience, Carly’s areas of focus include contracting and credentialing, as well as direct work with commercial and government providers to ensure high-quality customer service and easy access to Select Health’s suite of online provider tools. Carly is passionate about simplifying the payer experience for provider offices and providers. She loves to travel and enjoys spending time with family on the weekends.
Fawn Batliner
Experienced in maintaining and expanding provider relationships and facilities in the Denver area, Fawn brings a wealth of knowledge to the Select Health Provider Development Team. Fawn will assist in contracting and credentialing efforts, while working to build strong relationships with all Colorado providers. Fawn’s extensive provider experience includes operations, clinic administration, relationship development, and practice expansion. She enjoys spending time outdoors hiking and biking with her fiancée.
Future Investments
- Major improvements to SelectHealth credentialing process
- Improvements to SelectHealth provider data management capabilities
- Simplify online tool login to single sign on
- Improve representative engagement and response times
- Reduce call center on-hold times
- Add new capabilities to the Provider Benefit Tool
- Develop additional training for CareAffiliate and Provider Benefit Tools
- Cultural Competency and Gender Affirming Care Training Available
- Plans to soon expand to statewide network