CareAffiliate

Enter Select Health preauthorization requests through our CareAffiliate® tool (see information below for this process).

If you need pharmacy preauthorization, please use our PromptPA tool. 

Recent Updates

Review important updates for CareAffiliate users listed below by most recent effective date.

  • September 4, 2024: Pain Interventions request type has been updated to reflect current criteria for Commercial plans. 
  • April 24, 2024: Eye procedures have been updated to reflect current criteria for the Medicare plan.
  • April 3, 2024: Eye procedures have been updated to reflect current criteria (Commercial, CHIP, and Medicaid).
  • March 13, 2024: The Hyperbaric Oxygen Therapy request type has been updated to improve user experience.

For Intermountain Providers and Facilities: To speed the review process, please add the location and date of iCentra-based clinical documentation in the NOTES section of CareAffiliate.

Questions?

  • Notice: The below contact information is only for Select Health contracted providers. Select Health does not provide CareAffiliate support for non-Select Health providers.  
  • For technical support for Select Health contracted providers, call our Information Services help desk at 801-442-7979, option 2.
  • For help navigating Select Health's CareAffiliate program and/or to learn more about upcoming training, email careaffiliate@selecthealth.org.