Preauthorization
By
Sep 15, 2025
Preauth & Care Plan Tool Now Available
The Preauth & Care Plan Tool is now available! As of September 15, 2025, Select Health has moved to this new online tool for submitting and monitoring medical preauthorization requests. Learn how you can request access or find training to help you get started.
How to Access the Preauth & Care Plan Tool
- If you are already registered to use CareAffiliate: Log in through Provider Access Point with your current username and password. No additional access request is needed.
- If you have not registered to use CareAffiliate and your office is requesting access for the first time: Sign up for access by sending both 1) a login application and 2) an ITSA form to providerwebservices@selecthealth.org.
Training & Other Resources
Check out the new Preauth & Care Plan Tool page for helpful resources, including:
Reminder: You can view/monitor requests that were submitted in CareAffiliate until March 15, 2026. All online medical preauthorization requests created on or after September 15, 2025, should be submitted through the Preauth & Care Plan Tool. (This change does not apply to preauthorization requests submitted through PromptPA, email, or fax.)
Other News
Update: Adding Contact Info in the Preauth & Care Plan Tool
You will now see a new section, Contact Details, when creating an authorization in the Preauth & Care Plan Tool.
Read more
Check Out the New Online Access Point For Providers
Select Health’s new Provider Access Point is here! This web page is your go-to source for a variety of tools, forms, and resources.
Read more