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Zelis Payments

Select Health offers providers multiple claim payment options via the Zelis Payment Network, including:

I Need Zelis Payment Support

Questions about Zelis Payment Network (ZAPP Edge, ACH+, VCC, Check)?
Call: (877) 828-8770

Questions about ePayment Center (ePC)?                                                                                                                                    Call: (855) 774-4392  -  Email: help@epayment.center                                                                                                                          

Zelis Payments Network (Zapp Edge/ACH+)

The Zelis Payments Network (Zapp Edge/ACH+) gives you access to a single secure platform to manage electronic claim payments and data, with all these features:

  • Zapp Edge/ACH+ is a faster, premium payment experience.
  • View payments history by claim and export remittance data in various formats (835, CSV, XLS, or PDF).
  • Deliver ERA/835s to your clearinghouse or via SFTP reducing the need for manual entry.
  • See key revenue and claims insights visualized in intuitive dashboards.
  • Benefit from a single point of contact for support on payment delivery and remittance questions across all payers in the Zelis Network.
  • Zapp Edge/ACH+ is a fee-based service. Call Zelis (877) 828-8770 for details.

Ready to Enroll? Call Zelis at (877) 828-8770.

Select Health ePayment Center

The Select Health ePayment Center offers a no-cost enrollment for EFT/ERA transactions, access to remittance data, and payment history. Separate registration is required for each payer. Features include:

  • Payments from Select Health via ACH direct to your bank account.
  • A secure portal to access and export Select Health remittance data, including 835 format.

To enroll in the Zelis ePayment Center, you will need:

  • Federal tax identification number (TIN) or employer identification number (EIN).
  • Your practice’s corporate name and principal information.
  • Bank account routing transit number (RTN) or ABA routing number.
  • Bank account number.

Steps to enroll:

  1. Visit selecthealth.epayment.center/Registration or call (855) 774-4392.
  2. Follow the instructions to obtain a registration code (a link will be sent to you).
  3. Follow the link to complete your registration and set up your account.
  4. Log in to the portal and enter your bank account information to enroll.
  5. Review and accept the ACH Agreement and click “Submit”.
  6. Your bank account will be validated before electronic fund transfer.
  7. Note. Many clearinghouses are available to select within the process, including UHIN. If you ever need to select a different clearinghouse now or in the future, you can do so by logging into your Zelis account and updating it there. 

General payment schedule (subject to change):

  • Medical 835: Monday, Wednesday
  • Dental 835: Friday
  • Medical EFT: Monday, Wednesday
  • Dental EFT: Friday
  • Medical Paper Remits: Tuesday, Friday
  • Medical Paper Checks: Tuesday, Friday
  • Dental Paper Remits: Thursday
  • Dental Paper Checks: Thursday

Currently Enrolled in Zelis Payments Network

If you are already enrolled in the Zelis Payments Network, no action is required. Select Health will be automatically added to your account, and you will begin receiving payments from us through Zelis as usual. If you need help with your existing Zelis account or want to change your payment method, call 877-828-8770.

Frequently asked questions

Providers can submit claims electronically through the provider portal, helping ensure faster processing and more accurate payments.

Payment timelines may vary depending on claim complexity and processing, but electronic submissions typically result in faster turnaround times.

Providers can track claim status through the online portal, allowing them to monitor progress and quickly address any issues.

Providers may receive payments via electronic funds transfer (EFT) or other approved methods, depending on enrollment and preferences.

Providers can review the denial reason, correct any issues, and resubmit the claim or file an appeal if needed.

Submitting complete and accurate information, verifying eligibility, and following billing guidelines can help avoid delays.

Yes. Providers can access remittance advice and payment history through online tools for better financial tracking.

Yes. Providers can review claims submission guidelines, payment processes, and resources to understand requirements before participation.