Need Help?

Find member ID card information and guides.

View codes and preauth requirements.

Request preauthorization online.

Check eligibility and claims status.

Find pharmacy resources.

Find dental resources.

View Select Health policies (medical, dental, coding & reimbursement).

Download the Provider Appeal Form to appeal a claim.

Verify member benefits or claims payment issues. (M-F: 7 am - 8 pm, Saturdays: 9 am - 2 pm.)

Resolve issues with provider setup or directory listing by email or by phone (800-538-5054).

Get help accessing online tools (Provider Benefit Tool or Preauth & Care Plan Tool).

Resolve claims appeals and preauthorization issues.

Contact us via email, phone (800-538-5054) or fax (801-442-0372) to manage EFT payments.

Change passwords, reactivate accounts, resolve issues with PingID.

Request medical fee schedules (contracted providers only).

Access dental fee schedules in Provider Access Point (secure login required).