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How can we help you today?

Start with our online self-service solutions.

Access these online resources for the quickest way to get your questions answered.

ID Cards

Find member ID card information and guides.

Non-Covered Codes

View codes and preauth requirements.

Preauth & Care Plan Tool

Request preauthorization online.

Claims Appeal

Download the Provider Appeal Form to appeal a claim.

Pharmacy

Find pharmacy resources.

Dental

Find dental resources.

Policies

View Select Health policies (medical, dental, coding & reimbursement).

Provider Benefit Tool

Check eligibility and claims status.

Contact us when you can't find answers online.

We're here to help Monday through Friday. Phone and email requests are answered in the order they are received.

Claims & Benefits

Verify member benefits or claims payment issues. (M-F: 7 am - 8 pm, Saturdays: 9 am - 2 pm.)

Provider Directory

Resolve issues with provider setup or directory listing.

Online Tool Access

Get help accessing online tools (Provider Benefit Tool or Preauth & Care Plan Tool).

Compliance

Resolve claims appeals and preauthorization issues.

Electronic Funds Transfer (EFT)

Contact us via email, phone (800-538-5054) or fax (801-442-0372) to manage EFT payments.

Account & Password

Change passwords, reactivate accounts, resolve issues with PingID.

Fee Schedules

Request fee schedules (contracted providers only).