Preauthorization
By
Oct 01, 2025
Adding Contact Information to Preauthorization Requests
You will now see a new section, Contact Details, when creating an authorization in the Preauth & Care Plan Tool. Contact information can now be entered here instead of the Notes section.
- To add your contact information when creating an authorization request, click on Add Contacts.
- Enter information in the fields with a red asterisk (Name, Contact Type, Phone Types, and Phone Number).
- Click Add, and then Save.
- Finish submitting your authorization request.
Training & Other Resources
Check out the new Preauth & Care Plan Tool page for more helpful resources, including:
Other News
Solutions to Common Preauth Tool Issues
Many common issues can be solved with a few quick actions. Please read this information to learn what steps you should take to resolve these problems.
Read more
Get Started with the Preauth & Care Plan Tool
Still faxing your preauthorization requests? Let the staff at your practice know that they can sign up for the Preauth & Care Plan Tool to submit and monitor requests online, making the process easier than ever.
Read more
Preauth & Care Plan Tool Now Available
Use the new Preauth & Care Plan Tool to quickly submit and monitor preauthorization requests.
Read more