Preauthorization
By
Oct 01, 2025
Adding Contact Information to Preauthorization Requests
You will now see a new section, Contact Details, when creating an authorization in the Preauth & Care Plan Tool. Contact information can now be entered here instead of the Notes section.
- To add your contact information when creating an authorization request, click on Add Contacts.
- Enter information in the fields with a red asterisk (Name, Contact Type, Phone Types, and Phone Number).
- Click Add, and then Save.
- Finish submitting your authorization request.
Training & Other Resources
Check out the new Preauth & Care Plan Tool page for more helpful resources, including:
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