New Preauth & Care Plan Tool Now Available

The Preauth & Care Plan Tool is now available! As of September 15, 2025, Select Health has moved to this new online tool for submitting and monitoring medical preauthorization requests. Learn how you can request access or find training to help you get started.

How to Access the Preauth & Care Plan Tool

• If you are already registered to use the Preauth & Care Plan Tool: Log in through Provider Access Point with your current username and password. No additional access request is needed.
• If you have not registered to use the Preauth & Care Plan Tool and your office is requesting access for the first time: Sign up for access by sending both 1) a login application and 2) an ITSA form to providerwebservices@selecthealth.org.

Training & Other Resources

Check out the new Preauth & Care Plan Tool page for helpful resources, including:

• Training videos
• PDF guides
  • Quick Guide: Inpatient Requests
  • Quick Guide: Outpatient Requests
  • How to Check Authorization Status
  • How to Access Letters
  • How to Submit Requests for Auto-Approval
• FAQs
• Sign up instructions

Reminder: All online medical preauthorization requests created on or after September 15, 2025, should be submitted through the Preauth & Care Plan Tool. (This change does not apply to preauthorization requests submitted through PromptPA, email, or fax.)