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Crisis Management

When patients are in crisis, whether it's struggling with suicidal thoughts or treatment-resistant conditions, there are resources to help providers offer expert care and give hope when traditional methods aren't enough.

Suicide care

As healthcare professionals, there is much we can do to curb suicide trends and get people the help they need to overcome these difficult challenges. The first step is awareness and then knowing how to get people the help they need.

24/7 crisis hotline

For suicide prevention and mental health crises, refer patients to the 988 hotline for 24/7 phone support.

Intermountain Health

Get information on a variety of complex issues related to mental and behavioral crisis care.

Zero Suicide

Zero Suicide presents a practical framework for system-wide transformation toward safer suicide care.

Second-line treatment

Second-line treatment in behavioral health refers to the next set of therapeutic options used when initial treatments (first-line treatments) do not provide sufficient relief or improvement.

Transcranial Magnetic Stimulation is a non-invasive, non-pharmacological approach to treat Treatment Resistant Depression (TRD). It is a covered benefit on all Select Health Plans, starting September 1, 2024, including Select Health Community Care (SHCC). A pre-authorization is required on all plans, please see Select Health TMS policy (#241) for further details.

Spravato, also known as Esketamine, is a CIII medication, FDA-approved for treatment of Treatment Resistant Depression (TRD) in adults. Spravato is currently not a covered benefit on Select Health Commercial Plans. It is possible that members could be approved for Spravato coverage through the appeals process.

Ketamine is not currently FDA approved for treatment of Treatment Resistant Depression (TRD) in adults. However, intravenous, intra-muscular and even nasal and oral Ketamine is currently being prescribed and administered throughout the community to treat TRD.  As Ketamine treatment and coverage is a rapidly evolving field and subject to change, providers are encouraged to contact their Select Health provider representative with any questions.

Currently, Psychedelics, such as Lysergic acid diethylamide (LSD), 3,4-Methylenedioxymethamphetamine (MDMA) and Psilocybin, are not FDA approved for usage for any mental health treatment and are not covered in any form by any Select Health Plan or pharmacy formulary at this time. However, the use of Psychedelics to treat mental health conditions is an evolving field and subject to change.

Questions?

If you're looking for more behavioral health or crisis management resources, please contact your regional provider relations representative:

Region
Contact Information
Idaho
IDProviderRelations@selecthealth.org
Nevada
NVProviderRelations@selecthealth.org
Utah
UTProviderRelations@selecthealth.org