Update: Provider Inquiries Policy Limit

New Policy Effective 01/01/2026

Starting January 1, 2026, Provider Inquiries representatives will be limited to assisting with up to two policies per call. This change is intended to ensure that each interaction remains focused and efficient, reducing wait times and allowing our team to address your needs promptly. 

What Does This Mean for You?

We value our ongoing commitment to providing excellent service to our providers. Our team will continue to provide the highest level of support and guidance for each policy discussed during your call. If you need assistance with more than two policies, you will be encouraged to call back for help regarding the additional policies.

Thank you for your understanding and cooperation as we continue to improve our service experience.