News
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Oct 09, 2025
No Medical AI-Generated Calls
AI-generated calls can present regulatory, ethical, and consumer-related challenges. To best ensure HIPAA compliance and protect patient trust, Select Health Member Services will not share information with AI agents.
Instead, please use our online resources to quickly get the information you need. Access these tools from the secure Provider Access Point:
- Member ID Cards or the Provider Benefit Tool (to check eligibility)
- Preauth & Care Plan Tool (for preauthorization requests)
- The Provider Benefit Tool (to check claims status)
Questions? Contact your Provider Development representative at provider.development@selecthealth.org.
Other News
Questions? Call the Provider Inquiries Line
Effective January 1st, 2026, Member Services is introducing a new toll-free phone number dedicated to provider inquiries.
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Enroll for Payment via Zelis
On January 1, 2026, Select Health will manage all provider payment via the Zelis Payment Network. Enroll now for quick and convenient payment.
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ADA Accommodations
Learn how to update the specific ADA accommodations offered for those with disabilities in your quarterly attestation.
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Check Out the New Online Access Point For Providers
Select Health’s new Provider Access Point is here! This web page is your go-to source for a variety of tools, forms, and resources.
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