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ADA Accommodations

What is the ADA?

The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits discrimination against people with disabilities. ADA requires that Select Health and its providers, clinics, and facilities ensure equal access to services for people with disabilities. This includes the following:

  • Accessible Facilities – Ensuring physical accessibility
  • Effective Communication – Making communication, in all forms, easily understood
  • Reasonable Modifications – Adjusting policies, practices, and procedures, if needed, to provide goods, services, facilities, privileges, advantages, or accommodations.

Access information, guidance, and training from the ADA National Network.

What ADA elements need to be published in our provider directory?

In 2025, CMS additionally required that Select Health track what elements of ADA accommodations clinics and facilities offer via initial credentialing and recredentialing. These elements are now displayed in the  provider directory. These elements include the following:

  • Exam Table and Scale – rails, straps, cushions, and other supports for patient transfer to table or scale
  • Interior Building – clear pathways, handrails, ramps, walks, elevators, stairways, wheelchair accessible
  • Signs – signs accessible for people who are blind and have low vision, visual and/or tactile letters position at an accessible height, location.
  • Exterior Building – clear path, enter, exit, parking spaces for parked cars and vans, rails, ramps, walks, sidewalks, and parking access aisles as needed.
  • Bathrooms – turning space for wheelchair, grab bars for support, toilets in right height positions, accessible baby changing tables.
  • Exam Room – clear floor space for transfers and use of lift equipment
  • Patient Lifts – for patient transfers
  • Radiologic Equipment – adjustable, transfer lifts
  • Gurneys and Stretchers – ability to lower to height of wheelchair and raised for transfer to an exam table or other surface.
  • Parking – clearly marked parking signs and entry way.

Where can providers learn more?

Questions? Feedback? Contact your local Provider Relations representative: