New Providers 

Online Self-Service Tools

Find member ID card information

See ID Guides

Access non-covered codes/preauthorization requirements

See Forms & Lists

Request Preauthorization

See Preauthorization

Appeal a Claim

Download Provider Appeal Form

Pharmacy Resources

See Pharmacy Resources

Dental Provider Resources

See Dental Resources

Select Health Policies

Medical, Dental, Coding / Reimbursement
See Policies

Provider Benefit Tool

Check eligibility and claims status
See Claims Process

Contact us when you can't find answers online.

We're here to help Monday through Friday. Phone and email requests are answered in the order they are received. 

 

Do you need to:
Department
Contact
Claims & Benefits
Verify member benefits or claims payment issues
Member Services
800-538-5038
Provider Directory
Resolve issues with provider setup or directory listing
Provider Services / Development
800-538-5054
Online Tool Access
Get help with access to tools on our secure Provider Portal (Provider Benefit Tool, CareAffiliate)
Provider Web Services
providerwebservices@selecthealth.org
Compliance
Resolve claims appeals and preauthorization issues
Compliance and Appeals
844-208-9012
Electronic Funds Transfer (EFT)
Manage Electronic Funds Transfer
EDI Department
800-538-5054 (fax:801-442-0372)
edi@selecthealth.org
Accounts and Passwords
Change Passwords reactivate accounts, resolve issues with 2-step authentication (PingID)
Account Help Desk
801-442-7979, Option 2
Fee Schedules
Request fee schedules (contracted providers only)
Provider Development
SHFeeScheduleRequests@imail.com