Questions?

Start with our online self-service tools.

Access these online resources for the quickest way to get your questions answered.

Provider Benefit Tool

Check eligibility and claims status.

Non-Covered Codes

View codes and preauth requirements.

Preauth & Care Plan Tool

Request preauthorization online.

Appeal a Claim

Download the Provider Appeal Form.

ID Cards

Find member ID card information and guides.

Policies

View Select Health policies (medical, dental, coding & reimbursement).

Dental

Find dental resources.

Pharmacy

Find pharmacy resources.

Contact us.

We're here to help when you can't find answers online.

Claims & Benefits

Verify member benefits or claims payment issues. (M-F: 7 am - 8 pm, Saturdays: 9 am - 2 pm.)

Provider Directory

Resolve issues with provider setup or directory listing.

Online Tool Access

Get help accessing online tools (Provider Benefit Tool or Preauth & Care Plan Tool).

Compliance

Resolve claims appeals and preauthorization issues.

Electronic Funds Transfer (EFT)

Contact us via email, phone (800-538-5054) or fax (801-442-0372) to manage EFT payments.

Account & Password

Change passwords, reactivate accounts, resolve issues with PingID.

Fee Schedules

Request fee schedules (contracted providers only).