How does Care Management work?
Once enrolled in Care Management, you will be paired with a dedicated Care Manager. These healthcare professionals will get to know you and your health needs before recommending ways to get care that fit your unique situation. Your Care Manager will also work with you to determine the best ways to discuss your healthcare needs. This may include phone calls, video calls, emails, and more.
As the name implies, Care Managers are advocates for you and your health. They can help you coordinate and manage your healthcare needs. Here are examples of what they can do:
- Answer questions about medications, symptoms, an ongoing health issue, or an upcoming procedure
- Help you manage medications and prescriptions
- Coordinate care between your specialists and help to schedule appointments
- Connect you with health and wellness activities, educational materials, and community resources