Care
Member resources
Financial information
- Financial assistance Select Health wants to to help you find ways to get the health plan you need. We can make healthcare more affordable.
- Health savings account Learn how you may reduce your healthcare expenses by choosing an HSA-eligible plan with Select Health. Enjoy lower premiums and tax advantages.
- Tax information Select Health will provide you with all the tax information you need regarding your health insurance plan.
Online tools
- Communication preferences As a Select Health member, you have the right to choose whether you want to receive communications by mail, email, or text message.
- Online tools Manage your health plan anytime with Select Health online tools. Access claims, ID cards, cost estimators, find care, and use our mobile app.
Policy information
- Address change Learn how to update your member account address if you were enrolled directly through Select Health, Healthcare.gov or Health Idaho.
- Claims Select Health offers online payment options for member claims. Go into your Select Health account and navigate to the claims page to make a payment.
- ID cards Find copies of your ID card to share with providers.
- Insurance terms Select Health wants you to know everything about healthcare. Learn about common health insurance terms that you should know to understand your health plan.
- Medication exceptions Learn how to request coverage for a non-formulary medication, appeal a denial, request an external review, and understand exception timelines.
- Plan cancellation If you need to cancel your Select Health plan, find details here.
- Plan resources hub Learn more about resources to make the most of your health plan, understand your benefits, save on healthcare costs, and confidently navigate your care options.
- Preauthorizations Authorization is an approval you need for services to be covered. Learn about the different types of authorizations.
- Premium payment FAQs Find frequently asked questions about paying premiums for your health plan. Access information about your online account, statements and payments.
- Retroactive claim denials Understand the circumstances that may lead to a previously paid claim being reviewed and denied after payment.
- Special enrollment period eligibility A life change event may qualify you to make changes or enroll in a new health plan. Select Health will help you choose the insurance plan that fits your needs.
Additional resources
- Appeals and grievances Get to know how to to file appeals and grievances for your Medicaid health plan with Select Health. We make it easy and simple to understand the process.
- Medical technology Emerging healthcare technologies go through a process and review for the purpose of establishing benefits. Select Health will provide high quality healthcare.
- Out-of-network liability If you receive services from a provider out of network, you may be responsible for additional charges. To review your plan materials, log in to your account.
- Rights and responsibilities Learn about your rights and responsibilities as a Select Health member.
- Security Select Health takes your privacy and safety seriously. Please call Member Services if you receive a suspicious email, phone or website scam.
Frequently asked questions
From your member account and on our website you can find in-network doctors and specialists, estimate costs, learn about wellness programs, and find helpful learning materials.
These resources make it easier to understand your benefits, find care, review coverage details, and access tools that support your health and wellness goals.
You can access plan documents, coverage details, and important forms directly through the resources section to help you stay informed about your benefits.
Select Health members can use our medical cost estimator to get a better understanding of cost prior to a service or procedure.
Businesses who get insurance for their employees have access to a suite of employee wellness resources for topics like preventive care guidance, healthy living tips, and programs that support physical and mental well-being.
You can access educational materials, frequently asked questions, and helpful resources on our website. You can also call Member Services with questions about your plan, benefits, and coverage, 800-538-5038.
Yes. Many resources are available to help you explore options, compare plans, and better understand your choices before enrolling.
You can access resources online through the Select Health website or by logging in to your member account.
