First, you will be paired with a dedicated Care Manager from our team of experienced healthcare professionals—including nurses, social workers, and care navigators. Medicaid members also have access to community health workers.
From there, we’ll get to know you and your health needs, and recommend care options that fit your situation. We’ll work around your schedule and can meet with you on the phone, through video chat, or by email.
You can have great health insurance benefits—but if you aren’t sure how to use them or where to go to get the right care, it can be frustrating. Fortunately, your plan comes with access to Select Health care managers who are happy to be your guide to all things healthcare. They will listen to your concerns, support you in finding the right care, help you understand how to manage tough health conditions, and be a trustworthy source of information.
If you’ve never used a care manager before, think of them as someone who will be on your side, like a part of your care team. Here are just a few of the things a care manager can do:
From babies to baby-boomers, care managers are for everyone on a Select Health plan. If you have a question about an upcoming surgery, a health issue, or need assistance getting health services, we encourage you to reach out: 800-442-5305.
