Providers|Agents & Brokers
Register

Find a Doctor and Traditional Visits

Understanding Your Network

A network is the group of providers doctors, hospitals, and other clinicians who are part of your insurance plan. To get the most from your benefits, see providers that participate in your network. To make sure your provider is in your network, present your ID card when receiving care. If you get services from a provider that isn't on your plan, you may be responsible for excess charges (this is called balance billing), and they may bill you directly for charges that are not covered by your plan. Learn more about Network Providers.

 

Primary Care

We encourage you to find a primary care provider. These doctors can help you get preventive care and manage your overall health.

Conditions treated and services provided include:

  • Annual physicals
  • Routine screenings
  • Vaccines
  • Sprains and strains
  • Chronic conditions
  • Medicine refills
  • Colds and flu
  • Anxiety and depression

 

Provider Search

Looking for a new doctor or specialist? Use our provider search or call Member Advocates at 800-515-2220. Many providers also offer telehealth services for common needs. When searching for the right provider, use patient reviews and Quality Ratings to help you pick the right doctor for you.

Star Rating
Patient Reviews

The patient rating score is an average of all patient responses to a Press Ganey Medical Practice Survey for a particular provider. The survey is conducted by Intermountain Health® on behalf of Select Health. Patients receive the survey to complete within 6 weeks after their visit to a provider. Responses are measured on a scale of 1 to 5, with 5 being the best score.

You may not find star ratings for non-Intermountain providers. This doesn’t mean they have worse reviews than others—it just means we don’t have data to publish for them.

To learn more about these reviews, visit intermountainhealthcare.org/website-information/provider-ratings/.

Rating Ribbon
 Quality Ribbon Ratings

The Quality Ratings are available for family and internal medicine, women's health, and pediatric specialties only. They are intended to provide you with more transparency about the quality of providers. We measure quality so you can find excellent, high-quality healthcare. The Ribbon Ratings show you how invested providers are in our members’ health and the preventive care they are encouraged to perform based on national best practices.

These ratings are assigned to providers with 30 or more patients in our quality metrics (effective, safe, efficient, patient-centered, equitable, and timely care) and are obtained through our quality programs. Each score is compared to national benchmarks from the Healthcare Effectiveness Data and Information Set (HEDIS*), which are measured by the National Committee for Quality Assurance (NCQA**) on all health plans nationwide.

*HEDIS is a registered trademark of the **NCQA and is designed to measure performance on important dimensions of care and services.

 

Nurse Line

A phone call could save you money and an emergency room visit. Instead of relying on the internet for self-diagnosis, pick up the phone and talk to a registered nurse. This free, 24/7 service is available to our members through Intermountain Health Answers, which is staffed by registered nurses. Get help determining how and where to get the best care.

 

Virtual Care

Be sure to check your benefits! Many services that are performed over video may cost you less than visits done inside a brick-and-mortar clinic. Your In-network doctor's office may use various apps or websites for video visits. But don't worry. No matter what platform you and your doctor use, you have covered benefits for virtual care from in-network providers.

My Health+

My Health+ is a great option for virtual care. You can self-schedule visits for urgent care, primary care, mental health, and nutritional support. The app even has an E-Visit option where you can get care via online chat. Services available through My Health+ may vary by state.

Connect Care

Intermountain Connect Care® is a fast, convenient way to talk to a provider—virtually! Use your smartphone, tablet, or computer to connect to a provider within minutes. Connect Care is not intended for treatment of emergency medical problems.

Conditions treated include:

  • Stuffy or runny nose
  • Allergies
  • Sore throat
  • Eye infections
  • Cough
  • Painful urination
  • Lower back pain
  • Joint pain or strains

Urgent Care

Urgent conditions require care within 24 hours. Visit an in-network urgent care clinic when you can't wait for an appointment. If you plan to visit an Intermountain InstaCare® or Intermountain KidsCare®, use our mobile app to find the shortest wait and get in line ahead of time. Walk-ins are welcome.

Conditions treated and services provided include:

  • Mild allergic reactions
  • Asthma flare-ups or breathing difficulties
  • Nausea and vomiting
  • Diarrhea
  • Heat stroke or dehydration
  • Nose bleeds or sinus issues
  • Foreign body removal
  • Earaches or ear infections
  • Colds, flu, upper respiratory infections
  • Conjunctivitis (pink eye) or eye injuries 
  • Sore throat and strep throat tests
  • High fevers and headaches
  • Minor skin problems
  • Broken bones or sprains
  • Animal bites, burns, or cuts
  • Lacerations needing stitches
  • Sports injuries, sprains
  • Infected wounds
  • Skin rashes and insect bites
  • Abdominal pain or stomach aches
  • Urinary tract infections (UTIs) or kidney infections
  • Flu vaccines 
  • STI testing

 

Emergencies

If you have an emergency, call 911 or go to the nearest emergency department - we’ve got you covered.

Conditions treated include:

  • Chest pain or pressure
  • Serious broken bones or trauma
  • Difficulty breathing or shortness of breath
  • Bleeding that will not stop
  • Vomiting or diarrhea that will not stop
  • Coughing blood or vomiting blood
  • Deep green vomit
  • Sudden or severe pain
  • Head injury with loss of consciousness or vomiting
  • Deep cuts or wounds

 

After Hours Access to Care

All outpatient providers that are contracted with Select Health, provide Select Health members with 24 hour phone coverage. When members call their provider after hours they will either be connected with the contracted provider or a covering provider of same or similar specialty.

 

Working Remotely or Traveling?

Select Health commercial plans (non-Medicare/Medicaid/CHIP) offer several medical networks that provide access across the country. Your primary network is listed on the front of your ID card. You may also have access to other networks depending on your plan—they will be listed on the back of your card. Remember: coverage may vary. Refer to your member materials and ID card to determine your benefits.

Networks by State

  • Utah: Select Health Med, Select Health Value, Select Health Signature, Select Health Care, and MultiPlan/PHCS (in limited areas)
  • Idaho: Select Health Med,  Select Health SAHA, St Luke’s Health Partners, BrightPath, and MultiPlan/PHCS (in limited areas)
  • Nevada: Select Health Med, Select Health Value, or Beech Street and MultiPlan/PHCS (outside of Clark and Nye Counties)
  • Outside of Utah, Idaho, and Nevada: UnitedHealthcare Options PPO

To search for providers on the UnitedHealthcare Options PPO, MultiPlan, PHCS, or Beech Street networks, please visit their website. 

 

Getting Care Outside of the U.S.

If you are outside of the country and need urgent or emergency care, visit the nearest doctor or hospital. You may need to pay for the treatment upfront and submit a claim for reimbursement.

 

Questions?

Call Select Health Member Services at 800-538-5038 weekdays, from 7:00 a.m. to 8:00 p.m., and Saturday, from 9:00 a.m. to 2:00 p.m. TTY users, please call 711.