Resources & Instructions

Getting Started Tools and Resources:

• The Select Health Quality Provider Program: Introductory Video
• General Frequently Asked Questions (FAQs)
• Select Health Preventive Care and Screening Guidelines
• Select Health Medicare Wellness Benefits
• Transitions of Care Best Practices
• Implementing CPT Category II Codes
• Billing Medicare Combination Visits

• Press Ganey Medical Practice Solutions Starter® — Based on Press Ganey Medical Practice Survey sections and questions, this resource helps clinics understand how patients evaluate clinics through question definitions, improve their scorecards, and access tips, recommendations, resources, key tactics, and more.

Solutions for Closing Gaps:

• Report Hub Instructions by User Type:
  • Basic User Instructions
  • Intermediate User Instructions
  • Super User Instructions

• Quality Data Correction (QDC) Tool: Submitting Corrections
• Formatting a Gaps List in Excel
• Troubleshooting Dashboard Errors
• 45 is the New 50 (Colorectal Cancer Screening)
• The IllumiCare Gaps Tool: Easily Identify Care and Coding Gaps
• 211 Flyers for Social Determinants of Health (SDoH) resources in:

• Colorado 211 Flyer: English Spanish
• Idaho 211 Flyer: English Spanish
• Nevada 211 Flyer: English Spanish
• Utah 211 Flyer: English Spanish

User instructions - Report Hub:

Your Select Health Quality Provider Program (QPP) engagement needs to fit your practice workflow and bandwidth. Typically, clinics fall into one of these three types and can change types as the practice expands.

Basic User

• Single-provider clinic.
• One person with quality assurance role
• Pulls a gaps list occasionally to call patients and make appointments to help close gaps for specific measures
• Report Hub Instructions: Basic User
• Formatting a Gaps List in Excel
• Troubleshooting Dashboard Errors
• View the QPP Report Hub training video
• View the Quality Data Corrections tool training video

Intermediate User

• Clinic with a few providers at a single location
• Pulls and prints gaps lists monthly to share with team
• Uses some functions of the Quality Data Correction (QDC) tool
• Report Hub Instructions: Intermediate User
• Quality Data Correction Tool Instructions

Super User

• Multi-provider/multi-location enterprise
• Team dedicated to quality assurance
• Well-defined follow-up process for high-risk members
• Comprehensive QDC tool use
• Report Hub Instructions: Super User
• Quality Data Correction Tool Instructions