Community Resources

Get a Ride

If you need help getting to the hospital in an emergency, or if you don’t have a way to get to your doctor’s office, Medicaid can help.

If you have Traditional Medicaid, you may be able to get a ride to the doctor when it is not an emergency. To find out if you can get help, call the Medicaid hotline at 800-662-9651. See the Medicaid Member Guide for details.

In an emergency, Medicaid will cover an ambulance. Call 911 for an ambulance and go to the closest hospital. Air ambulance services are covered when a ground ambulance can’t get you to the hospital fast enough.

2-1-1: Find Help

If you are in need of work, food, addiction prevention programs, housing, support groups, or other help, call 2-1-1. Help is private and free. Visit the 2-1-1 website.


Helpful Resources

We Work Really Hard So You Can Feel Less Stress When You Need To Visit A Doctor. Knowing The Right Person To Call Or Visit Will Save You Time And Help You Get The Care You Need, When You Need It. These Are Great Resources Available Just For You:

  • Urgent Care - If Your Doctor's Office Is Closed, Urgent Care Is A Great Option. Intermountain InstaCare Locations Are Open Everyday Until 9:00 P.M. Or Later. Use The Select Health App To Find A Location, View Wait Times, And Schedule Your Visit.
  • Nurse Line - Not sure where to go- your doctor, urgent care, or the emergency room? Call Intermountain Health Answers 24/7 and talk to a nurse at 844-501-6600.

Affordable Connectivity Program

What is it? The Affordable Connectivity Program is an FCC program that could help families and households pay for internet service. To learn more visit

Medicaid Handbook

Read more about your plan in the Medicaid Member Handbook. You’ll find phone numbers, information about programs we offer, details about what is—or isn’t—covered by your plan, and more. 

Medicaid Handbook – English

Medicaid Handbook – Spanish

Integrated Care Handbook – English

Integrated Care Handbook – Spanish

Coverage to Care – English

Coverage to Care – Spanish


Lost your paper copy or need this information in a different format or language? Member Services can help.

Notice: It may take up to 5 business days to receive requested materials.