DSNP Grocery + Utility Benefit

Select Health Medicare Dual plan members with a qualifying chronic health condition receive a monthly allowance loaded on their Flexible Benefits card, which they can use to purchase healthy groceries or to help pay their utility bills.

Groceries

These funds can be used to purchase healthy groceries including:

  • Fresh fruit: apples, bananas, grapes, oranges.
  • Vegetables: broccoli, carrots, spinach, bell peppers.
  • Breads and whole grains: whole wheat bread, brown rice, quinoa, pasta.
  • Proteins: chicken breast, ground turkey, eggs, canned beans.
  • Dairy: milk, yogurt, cheese.
  • Snacks: nuts, granola bars, popcorn.
  • Pantry essentials: olive oil, pasta sauce, spices.
  • Beverages: herbal tea, coffee, fruit juice.

Note: Items such as alcohol, tobacco, and non-food items are not covered

Utilities

These funds can be used to help pay for your monthly utilities, including:

  • Power & Gas
  • Internet & Phone (monthly service fee)
  • Water & Sewer
  • Waste management

Note: Cable, entertainment subscription services (Amazon Prime, Netflix, Hulu, Disney+, etc.), and the purchase of a phone, are not covered.

View and manage your Healthy Grocery and Utilities wallet balance by:

Calling NationsBenefits at 833-878-0232 (TTY: 711)
Logging in to the Benefits Pro app.
Logging in to your Benefit Pro Portal online at selecthealth.nationsbenefits.com.

How do I unlock the grocery and utility benefit?

Once you notify us that you have an eligible chronic condition, we will do the following to verify that chronic condition:

  • We will attempt to verify the condition by reviewing claims received within the last year.
  • Select Health will fax and call your provider to confirm chronic condition.
  • If we are not able to confirm your condition, we will notify you via letter that we were unsuccessful in our verification.

Once Select Health has confirmation of your condition, we will unlock the grocery portion of the monthly benefit available to use on your Benefits Mastercard® Prepaid Card.

  • If the condition is confirmed before your effective date on the plan, your grocery benefit will be unlocked on the first day of your coverage.
  • If the condition is confirmed after your effective date but by the 20th of the month, your grocery benefit will be unlocked for the current month.
  • If the condition is confirmed after your effective date and after the 20th of the month, your grocery benefit will be unlocked the first of the following month.

Verify your condition(s) to unlock the grocery benefit.

Fill out the form after you have been diagnosed by your doctor with one of the chronic health condition(s) identified.

Printable Form

Need Help?

Visit our Frequently Asked Questions for more answers to your questions.

You can also call 833-878-0232 (TTY:711) or visit SelectHealth.NationsBenefits.com

Member Experience Advisors are ready to serve you 8:00 a.m. to 8:00 p.m. local time.