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Now That You’re Enrolled, What Happens Next?

As a new member of SelectHealth, you may have some questions about what to expect now that you’re insured.

Mom and daughter getting enrolled in health insurance

When will I receive my ID card?

If your plan changed, you will receive your ID card as well as other member materials within about two weeks of enrollment.

Now that I have my ID card.

  • Download our mobile app. You can access electronic copies of your ID cards, find doctors, view coverage, and more. Find us on Google Play® and the Apple® App StoreSM.
  • Visit selecthealth.org,and log in to your account

Related: Download and Print Your ID Card Online

Log in to your account and print a temporary copy of your ID card. Or your provider can call us to verify that your policy is active and get your subscriber ID.

Your account is an online resource for personal health and benefit information. You can view your benefits and claims, print copies of your ID card, find participating providers, and compare drug costs. Once you're logged in, you can to talk to us through online chat, email, or request a call from Member Services.

If you need to use your benefits but haven't received your ID card, call Member Services.

If you’re enrolled on an individual plan—you’ll need to pay your premium.

Here are five easy ways to make your payment:

  1. Visit selecthealth.org to make a one-time payment or create an account to make future payments.
  2. Mail your payment. With this option, you can mail in your premium coupon to our secured lockbox.
  3. Have payments automatically withdrawn from your checking account by calling our Billing department or by completing the Payment Selection Form available at selecthealth.org.
  4. Stop by our local office and make a payment in person.
  • Utah – 5381 Green St., Murray, UT 84123
  • Idaho – 3330 E. Louise Dr., Ste 100, Meridian, ID 83642

Call our Billing department at 844-442-4106 to make a payment over the phone.

Note: If you enrolled through the Marketplace, your first payment will need to be made through healthcare.gov, yourhealthidaho.org, or by calling us. After your first payment, you can make payments directly to SelectHealth using one of the options shown above. You will not receive your ID cards until after your first payment has been made.


If you still have questions, we have answers. We are happy to explain your benefits over the phone. Call Member Services at 800-538-5038, weekdays, from 7:00 a.m. to 8:00 p.m., and Saturdays, from 9:00 a.m. to 2:00 p.m.

Related: Here Are the Tools and Resources You'll Need as a SelectHealth Member

 

SelectHealth may link to other websites for your convenience. SelectHealth does not expressly or implicitly recommend or endorse the views, opinions, specific services, or products referenced at other websites linked to the SelectHealth site, unless explicitly stated.

The content presented here is for your information only. It is not a substitute for professional medical advice, and it should not be used to diagnose or treat a health problem or disease. Please consult your healthcare provider if you have any questions or concerns.

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Post Author

Sandy Patton

Sandy is a Marketing Communications Specialist and has been with SelectHealth for 15 years. Her prior roles include health education and wellness coaching.