Medicare/Medicaid updates.

Medicare Recertification.

As we near preparation for our recertification process, here are a few helpful hints. 

• Select Health accepts both AHIP and NABIP Medicare certification trainings. 
• 2025 AHIP or NABIP training must be completed prior to beginning the Select Health product training. 
• The Select Health Product Training module will be available toward the end of July; watch for a communication coming soon. 
• To be Ready to Sell (RTS) for 2025, both the AHIP or NABIP and the Select Health product training must be completed prior to December 31, 2024.
• Both AHIP and NABIP send an electronic communication to Select Health as agents complete the training pending this option has been selected prior to completion. Please double-check to ensure Select Health has been selected to send results through to us. When we receive the electronic communication of completion, it is not necessary to send your certificate. It is still a good idea to keep a copy of your completion confirmation.
• Agents must be licensed and appointed to sell Select Health. To become appointed, please contact Agent.Experience@selecthealth.org. 
• As in the past, the link to the 2025 product training module will be housed in the Select Health Link Agent Portal. It will be posted toward the end of July, watch for information coming soon. Please be sure to log in to the portal at: selecthealth.org/link/manage ahead of time to be sure you don’t need assistance with your login credentials. If you’ve forgotten your username, please contact Agent Experience 800-442-5306, option 3. If you have trouble with 2-step verification, please contact our help desk at 801-442-7702, option 2. Be sure to mention you’re an external agent user.

As a reminder, Select Health Medicare is a 5-star plan and can be marketed year-round. Stars are evaluated by Medicare every year. The 2024, 5-star enrollment period will end November 31, 2024 for 2024 plans. 2025 Stars ratings will be announced prior to AEP. We look forward to another successful selling season!

Select Health Agent Administration Expense Reimbursement Program.

As a Medicare agent, you understand the importance of maximizing your resources and ensuring that your efforts are well-compensated. The Select Health Agent Administration Expense Reimbursement Program is designed to support you by offering a valuable opportunity to offset your administrative expenses while focusing on marketing activities.

Key Details of the Reimbursement Program:

Eligibility Period.

Reimbursement Structure.
Initial Threshold: Agents who achieve 5 net new enrollments within the eligibility period will receive a reimbursement of $500.
**Additional Enrollments:** For each net new enrollment beyond the initial 5, agents will earn an additional $100 per enrollment. 

Sell Now with 5-star.

Don't forget, because Select Health Medicare (HMO) plans earned 5 stars from CMS, Medicare members may switch from their current Medicare coverage option to a Select Health Medicare plan at any time until November 30, 2024, using the 5-star SEP. As a result, you can sell Select Health Medicare plans all year long!

For more details on the program view the Select Health Agent Administration Expense Reimbursement Program Flyer.
If you have any questions, please reach out to your Sales Account Executive.

Get Ready for an Exciting Plan Year 2025: A Sneak Peek for Medicare Agents.

As we move into the latter half of the year, it's time to shift focus toward an exciting new chapter – Plan Year 2025! 
Here's a glimpse of what's on the horizon for the next two months and why you should be excited.  

Select Health Medicare plans for 2025.

We are thrilled to share that 2025 plan details will be unveiled soon. Expect plans that not only meet but exceed the expectations of your clients. Our product development has been diving deep into market research, analyzing feedback, and integrating the latest healthcare trends to develop our 2025 plans. Stay tuned for comprehensive plan guides and comparison charts that will help you navigate and present these new options to your clients seamlessly.

Recertification Training.

Recertification is crucial for staying updated and compliant with the latest regulations and plan details. Our training sessions are designed to be thorough and engaging, ensuring that you are well-equipped with the knowledge and skills needed for the upcoming plan year.

Sales Material Distribution.

We understand the importance of having the right tools at your disposal. That’s why we’re rolling out a suite of new sales materials, including brochures, flyers, and digital assets, to support your marketing efforts. These materials are designed to be visually appealing and informative, helping you to effectively communicate the benefits of our 2025 plans to prospective clients. Expect these materials to be available in September, ensuring you have what you need when you need it.

Agent Kick-Off Meetings.

To kick off the new plan year, we will be hosting a series of agent meetings. These events are a fantastic opportunity to get firsthand information about the 2025 plans, ask questions, and network with fellow agents. Our kick-off meetings will feature presentations from key team members, detailed walkthroughs of the 2025 plans, and strategic insights to help you maximize your sales efforts. Keep an eye on your inbox for invitations and further details.
We are committed to providing you with the best tools, training, and support, and we are here to support you every step of the way and ensure that you have everything you need to succeed.

Part D EOB Distribution Update.

We want to inform you about a situation that may affect your members' experience with Part D Explanation of Benefits (EOBs). Your clients may receive all their Part D EOBs from the beginning of the year through May all at once. There was a delay in the delivery of all Part D EOBs because of a technical issue with Change Healthcare, which has been resolved.
We are sending a communication to members letting them know they should expect their EOBs to arrive. 

The volume of EOBs may prompt questions from your Clients. 

As their trusted agent, your support in addressing any concerns is invaluable. We appreciate your help reassuring educating members about the situation and reassuring them that their EOBs were processed correctly. 
Thank you for your partnership and dedication to providing excellent service to our members. If you have any questions, please reach out to your Sales Account Executive.