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    HOME  /  AGENTS  /  INSIGHT  /  JULY 2024  /  GENERAL UPDATES

    Fall agent seminars.

    Don’t miss our upcoming 2024 Fall Agent Seminars. We’ll cover updates for Small Employer, Individual, and Medicare plans. Please use this webpage to register for all seminar dates and locations.

    Important reminder about enrollment applications.

    When applicants are selecting their plans, please ensure their providers are participating with the network they’ve chosen. We have recently seen an increase in member dissatisfaction due to incorrect network selections. We are grateful to partner with you to educate applicants about how their plan works for in-network and out-of-network services. If there are questions, please reach out to your account manager.

    Select Health strengthens commitment to Nevadans with opening of new headquarters and clinic for Select Health members.

    On June 18th, Select Health announced the grand opening of its Nevada headquarters with a ribbon-cutting ceremony. The event also celebrated the opening of the Intermountain Health Maule Clinic exclusively for Select Health members, ages 19 and older, located within the same facility.
    The Intermountain Health Maule Clinic provides specialized primary care services exclusively for Select Health Medicare members, ensuring Medicare beneficiaries receive high-quality preventive care. Additionally, the clinic offers traditional primary care services for commercial Select Health members, expanding healthcare options for the community.
    “This grand opening marks a significant milestone in our ongoing efforts to enhance healthcare access and quality for Nevadans,” said Jason Worthen, president of the Select Health Desert Region. “Our new headquarters and clinic are a one-stop shop for care, support, and service to help simplify our members’ healthcare journey.”

    Read more about the grand opening here.

    Where to go for help getting set up with Link or PingID.

    For resetting Link passwords or to setup PingID for a new phone, contact our Help Desk:
    • 801-442-7979, option 2
    Let the helpful team know you are an agent/broker and not a Select Health or Intermountain caregiver/employee.
    For assistance with initial account setup, new PIN or activation, forgotten Link username or error messages, contact our Agent Experience Information Line: 
    •800-442-5306, option 3, then option 2

    Wellness programs.

    Healthy Beginnings.

    We designed our Healthy Beginnings program to help our members have the healthiest pregnancy possible. This program is covered at no additional cost to members. 
    Our nurse Care Managers can help with:

    -Support during pregnancy
    -Answering questions
    -Learning about local programs such as, Women, Infants, and Children (WIC), food and transportation assistance, and more
    -Classes on birth, breastfeeding, and other topics
    -Help getting needed care

    Extra perks:

    -Cash rewards for prenatal and postnatal care*
    -Online classes through Intermountain Health*
    -Help getting a breast pump
    *Based on plan type. Rewards received may be considered income and subject to tax.

    Our Care Managers are here to help. Call 866-442-5052 or visit this website to get started.

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