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General updates

New Primary Children’s Hospital in Lehi, UT

Intermountain Primary Children’s Hospital: Larry H. and Gail Miller Family Campus in Lehi will be open for patient care beginning February 12, 2024. This brand new 486,000-square-foot facility will offer high-quality, accessible care to children and their families in Utah County through a medical surgical unit, a pediatric intensive care unit, a surgical newborn ICU, a behavioral health in-patient unit, emergency and trauma services, and spaces dedicated to art, music, and dance therapy.

Wellness programs

It’s a great time to remind eligible plan members about our Wellness Rewards. Gym membership and physical activity rewards are available to Utah and Nevada members on Small Employer, Associations, and Individual plans. Idaho members are eligible on Large Employer, Small Employer, Associations, and Individual plans. Please be aware that when employees receive wellness incentives, the employer may be required to report these as employment compensation. Rewards received by members on Individual plans may be considered income and subject to tax.

Sworkit: a new simplified, total well-being tool

Beginning in January, Select Health members will be able to access Sworkit through the Virgin Pulse app. Sworkit provides support and motivation for people to reach their wellness goals and take control of their health — anytime, anywhere, any age, any experience level.

What makes Sworkit special?

  • Hyper-personalized fitness solution: Members will have access to training plans, trainers, highly customizable workouts, webinars, and more!
  • Focus on multiple wellness areas: Fitness, mindfulness, low-acuity digital musculoskeletal (pain prevention and relief), and nutrition
  • Special population programs for seniors, adults with injuries, families, and pre/post pregnancy.
  • Availability in 14 languages.
  • Consistently rated #1 for beginners.

Members can easily sign up for Sworkit through their Virgin Pulse account.

Step 1: Download Sworkit app (do not try to log in or create an account).

Step 2: Follow the prompts below:

Sworkit Screens

Access a video tutorial here.

Questions?

We have several resources who can help with your specific questions.

Select Health agent information line. 800.442.5306

Option 2: Sales for Individual, Small Employer, Large Employer, and Medicare plans. This team assists with plan information, benefits, and quoting.

Option 3: Agent Experience: 1- Appointment / Contracting and AORs 2- System Access (Agent Portal ‘Link’) 3- Product Training

Option 4: Commissions – For questions about commissions and statements.

Option 5: Billing – This team can help with questions regarding binder and member payments along with group premium payments.

Option 6: Enrollment – Questions related to enrollment issues, effective/term dates, and dependents on a policy.

Option 8: Spanish Assistance

Medicare Answer Team (Basic Medicare benefits and application directions): 855.442.9940

2-Step Verification or PingID: Please contact the help desk at 801.442.7979 Option 2 and mention you are an external agent (non-employee).