Get Started with online self-service solutions

Access our provider website ( for the quickest way to get your questions answered.

Do you need to: Go to:
Find member ID card information?
Access non-covered codes/preauthorization requirements?
Request preauthorization?
Appeal a claim? Download the provider appeal form:
Find pharmacy resources?
Access dental provider resources?
Access Select Health policies (medical, dental, coding/reimbursement)?
Learn how to access secure provider tools (Provider Benefit Tool and CareAffiliate®)? For the Provider Benefit Tool (check eligibility and claims status): For CareAffiliate (submit and track online preauthorization requests):


Contact us when you can't find answers online.

We’re here to help Monday through Friday. Phone and email requests are answered in the order they are received.

Do you need to: Contact:
Verify member benefits or claims payment issues and information Member Services: 800-538-5038
Resolve issues with provider setup or directory listing Provider Services/Development: 800-538-5054;
Get help with access to secure Provider Benefit Tool or CareAffiliate Provider Web Services:
Resolve claims appeals and preauthorization issues Compliance and Appeals: 844-208-9012
Manage Electronic Funds Transfer (EFT) EDI Department: 800-538-5099 (fax: 801-442-0372);
Change passwords, reactivate accounts, resolve 2-step authentication issues Account Help Desk: 801-442-7979, Option 2
Request fee schedules (contracted providers only)
Provider Development: