Member Services
We want to help you understand your insurance plan—so when you have a question, don’t hesitate to contact us. And we realize that life doesn’t always happen between nine and five, so we’re here evenings and Saturdays.
Ask us about:
- Medical or dental plans
- Prescription drugs and pharmacies
- Benefits and coverage
- Claims payments
call 800-538-5038
access_time 7:00 a.m. to 8:00 p.m., weekdays
8:00 a.m. to 2:00 p.m., Saturdays
Medicaid
call 855-442-3234
Member Advocates
Our Member Advocates can help you:
- Find the right doctor—from primary care doctors to specialists
- Make an appointment
- Learn more about a provider such as training and languages spoken
call 800-515-2220
access_time 7:00 a.m. to 8:00 p.m., weekdays
8:00 a.m. to 2:00 p.m., Saturdays
Online Chat
Log in to chat with us online or send us a request and we'll call you back.