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Concierge Services

For self-funded groups with Select Health, we offer specialty services to enhance your employees' experience.

Your employees are our priority.

With Select Health self-funded plans, our concierge services help employees have access to a seamless healthcare experience tailored to their needs.

Streamlined Customer Service

Concierge Services queues your employees to the front of the line when they call our Service Team. They will speak to a live person in seconds.

Help with Navigating Health Care

Member Advocates will connect your employees to the care they need, from making appointments with specialists to managing prescription drug coverage.

Proactive Outreach

Our team will call your employees to enroll them in Care Management or let them know about necessary pre-authorizations.

Healthy Living® and Health Coaching.

Our health and wellness programs empower participants to make lasting changes in their lives, keeping healthcare costs down, reducing risks, and improving healthy lifestyles through the use of digital tools, wellness consultations and more.
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Cut through prescription confusion.

With Concierge Services your employees can speak with our staff pharmacists, receive real-time calls about preauthorization or denials, and unlock hundreds of dollars of savings on prescriptions.
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Guaranteed savings.

We're so confident you'll save money on your journey with us, that we guarantee savings, or you get your money back.
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Frequently asked questions

Concierge services provide personalized support to employees, helping them navigate benefits, find providers, and manage healthcare needs more efficiently.

Employees receive one-on-one support for scheduling appointments, understanding benefits, and accessing care, which simplifies the healthcare experience.

Services may include finding providers, appointment scheduling, claims assistance, and answering coverage questions.

Some large employer plans include concierge services as part of their offering, providing additional value to employees.

Yes. Personalized support helps employees navigate complex healthcare decisions, reducing confusion and stress.

Yes. By guiding employees to appropriate care and resources, concierge services can improve efficiency and potentially reduce overall costs.

Availability may depend on the employer’s plan selection, but many large employer plans extend concierge support to eligible employees.

Yes. Employers can review service offerings, support options, and included features before selecting a plan.