A claim lets us know what medical services were provided to you. We use this information to determine how much we need to pay the provider or facility.
As we process a claim, we also create an Explanation of Benefits (EOB). This document shows you how much Select Health is paying towards your bill and how much you may be responsible for.
While an EOB includes the amount you may owe, it is NOT a bill. You can pay your bill online or by contacting your provider directly.
What you owe can be impacted by your plan’s coinsurance percentages or copayments. You will likely be responsible for at least some of your bill if you haven’t reached your deductible or out-of-pocket maximum.
Once a claim is received from your provider, the claims status will show as “In Progress” in your online Select Health account until it is processed. Checking the status of a claim is easy through your member account or the Select Health mobile app (Android | iOS) .
