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Agent Insight
General Updates.

Select Health Link logins.

For the safety of your clients, please do not share your login or passwords for Link agent portal access. Agents can add proxy access from the agent profile page. Navigate to the main landing page, click the agent name in the upper right corner, click “My Proxies” and choose “+Add Proxy.” As a reminder: agents are required to validate proxy users annually. You can access this from the Agent Profile page.

For individuals who already have a login, simply enter the email address, and their remaining information will automatically fill in. If they need access to commission statements or Medicare tools, choose the appropriate options and click “Submit.” For those who only need access to quoting and business management, choose “Submit.” Please note, proxy email addresses, names, and phone numbers cannot be changed or updated from this screen.

To add new proxy access for individuals who don’t have a login, enter the email address, name, and phone number. Then provide necessary permissions to commission statements and Medicare tools and click “Submit.” If the proxy individual only needs access to quoting and business management, simply click “Submit.” A popup box will provide a PIN and then they will receive an email. Make sure to provide the PIN to the new proxy to validate the setup. Please note, the PIN will expire within 72 hours.

If you have questions or need assistance, please contact the Agent Experience team at 800-442-5306, option 3.

New provider search tool.

Our new provider search tool is now available. 
This new and improved tool helps members find the care they need through a personalized user experience, based on their location and network type.

Key features:

  • Smart search bar and simple guided search options
  • Search for providers, procedures, and facilities (including urgent care)
  • Quickly access available telehealth providers
  • Download or electronically print a provider directory on demand
  • Access our new and improved Cost Estimator tool
  • Optimized for mobile viewing
  • Available in Spanish

Please watch the video tutorial and check out the new provider search tool here.

Flu vaccines.

The influenza (flu) vaccine is the best way to defend against the flu virus. Getting vaccinated before flu season begins can reduce the chance of getting sick from the flu and the severity of symptoms if the virus is contracted.

How to receive a flu vaccine:

Visit an Intermountain flu clinic, primary care provider, or local pharmacy or health department!
For more information about flu shots, FAQs, and finding an Intermountain Health clinic, visit this website.