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Agent Insight
Medicare Updates.

2025 Select Health Medicare Star Ratings.

Every year, Medicare uses a Star Rating system to measure how well Medicare Advantage and Part D plans perform. Medicare scores how well plans perform in several categories, including quality of care and customer service. Ratings range from one to five stars, with five being the highest and one being the lowest.

For the last three plan years — 2022, 2023, and 2024 — Select Health Medicare’s HMO plan has been proud to receive a 5-star rating from Medicare. For the 2025 plan year, the Select Health Medicare HMO plan received 4 out of 5 stars. The Select Health PPO plan received 3.5 out of 5 stars. You should be reviewing the current star ratings with your clients at the time of sale.

The Strive for Five.

The Select Health Medicare team is committed to quality and performance, and together we know we can improve future star ratings. While the formula for star ratings is complex, it breaks down into achievable building blocks, and you can help! 

Here are some ways you can support Select Health Medicare in the Strive for Five:

  1. Annual Wellness Visits – Encourage your clients to select a Primary Care Provider and see their doctor for an Annual Wellness Visit (AWV) each year. 
  2. Health Risk Assessments – Walk your clients through taking a Health Risk Assessment within 30 days of enrolling on their Select Health Medicare plan.
  3. Vaccines – Become a vaccine advocate. Select Health Medicare members can get vaccines that can keep them healthy, like annual flu and Covid-19 vaccines, for $0. 
  4. Preventive screenings – You’ve heard it before: Preventive screenings can save lives! Encourage your clients to get timely services such as colonoscopies and mammograms.
  5. Home safety – If you know a client could use some support with home safety, such as avoiding falls or getting safely in and out of a bathtub, we can help! Let us know so we can connect them with a Select Health care manager.
  6. Customer service – Let’s work together to identify and solve issues so your clients can have the best-possible experience on Select Health Medicare. Call our Agent Support team at 801-442-7320.

2025 Medicare Recertification – Product Training.

Our product training is now underway. Select Health will accept either AHIP or NABIP (formerly NAHU) for certification. The Select Health product training module is available; details are listed below. 

This module must be completed by all Medicare appointed agents to be considered ready to sell for 2025.

  • Either AHIP or NABIP certification are accepted and approved for Select Health. 
  • When beginning your certification with either of these organizations, choose to electronically submit your results to Select Health. By doing this, your score/completion will be sent directly to Select Health. 
  • Please remember that you must complete one of these certifications prior to completing our product certification.

Access the product training module through our agent portal, Link, following these steps:

  • On the Select Health Link homepage, hover over the Medicare tab.
  • Select “2025 Medicare Product Training” to launch the module.
  • At the end of the module, be sure to print and save your completion certificate for your records. You do not need to submit it following completion.
  • Be certain to follow directions while completing the module to ensure your training and exam are recorded.

Product training must be completed by December 31, 2024, to be ready to sell 2025 plans. 


2025 Select Health Medicare Plan Highlights.

If you have any questions about any of our plans, reach out to your account executive today! 

Colorado Medicare plans.

  • All Colorado Medicare plans have preventive and comprehensive dental coverage
  • Wellness Your Way and OTC are combined into one benefit
  • New grocery and utility benefits on 2025 DSNP
  • New active plan with a large Active Your Way and OTC benefit 
Idaho Medicare plans.
  • All Idaho Medicare plans have preventive and comprehensive dental coverage
  • Wellness Your Way and OTC are combined into one benefit
  • New: Tier 2 generics are a $0 copay
  • Select Health Medicare + Kroger plan will be available in Bonneville County.
  • 2025 Medicare plans available in Bonneville County. Franklin County is also available and is a Utah product.

Nevada Medicare plans.

  • All Nevada Medicare plans have preventive and comprehensive dental coverage
  • Wellness Your Way and OTC are combined into one benefit
  • All Nevada Medicare plans have no Part D drug deductibles and $0 copay for Tier 1 medications
  • New grocery and utility benefits on 2025 DSNP
Utah Medicare plans.
  • All Utah Medicare plans have preventive and comprehensive dental coverage
  • Wellness Your Way and OTC are combined into one benefit
  • Medicare Tier 1 generics are $0 copay
  • New grocery and utility benefits on 2025 DSNP

2025 Medicare Plans Commission Schedule.

We are pleased to announce updates to our commission schedules and bonus plans for 2025. Please refer to the following link for more information:


Earn $50 for Helping Members Complete the Health Risk Assessment (HRA).

HRAs help Select Health gather critical health information, which allows us to better understand new members' health concerns and proactively offer the right resources and support. By helping new Select Health Medicare members complete their HRA, you not only provide them with better care but also earn a $50 incentive for yourself.

How to Complete the HRA.

Use the Member Search feature in Select Health Link to access the HRA. Simply log in, search for your member, and complete the HRA. Remember, to be eligible for the $50 incentive, the HRA must be completed within 14 days of the member’s enrollment.

DSNP Members Earn a Reward Too!

For our Dual-Eligible Special Needs Plan (DSNP) members, completing the HRA has an added bonus. DSNP members can earn a $50 reward after they complete their HRA, so be sure to encourage them to take part!
Take this opportunity to help your clients while securing your own incentive. Log into Link today and get started!
If you have questions, please reach out to your Sales Account Executive, call the Medicare Advantage Agent Support Line (MAAS) at 801-442-7320, or email MAAS@selecthealth.org.


Updated Medicare Agent Marketing Materials.

2025 marketing materials are now available for agents to use in their outreach efforts. These professionally designed materials include postcards, flyers, and rack cards, all of which have space for you to easily insert your contact information. These materials are tailored for agents in Colorado, Idaho, Nevada, and Utah, and have been fully approved for use in those states.

These resources are a great way to highlight the benefits of our Medicare Advantage plans and expand your client base.

Available marketing materials include:

Postcards: Perfect for direct mail campaigns to generate leads.

Flyers: Ideal for distributing at events, meetings, or in offices.

Rack Cards: Great for display in high-traffic areas like clinics or community centers.

To access and download the marketing materials for your state, click the appropriate link below:

We encourage you to take advantage of these tools to make your outreach even more effective.

If you have questions about available materials, please reach out to your Sales Account Executive, call the Medicare Advantage Agent Support Line (MAAS) at 801-442-7320, or email MAAS@selecthealth.org.


Compliance Corner: CMS Reassigning Medicare Beneficiary Identifier (MBI) Numbers.

Please be aware that CMS is reassigning MBI numbers to some members. While this may affect only a small group, you could receive questions from your clients about the change.

The reassignment is part of CMS’s ongoing efforts to protect beneficiary information and will occur through October with an effective date of November 20, 2024. If a member’s MBI has been reassigned, they will receive a new Medicare card in the mail with their new MBI number.