2025 Medicare Recertification.
Product training and receipt of AHIP/NABIP certification must be completed by December 31, 2024, in order to be considered ready to sell (RTS) 2025 plans.
- Either AHIP or NABIP certification are accepted and approved for Select Health.
- Your AHIP/NABIP certification can be uploaded on the main landing page of the Select Health Link agent portal.
- Please remember that you must complete one of these certifications prior to completing our product certification.
2025 Medicare Star Rating Sheets.
The 2025 Star Ratings sheets for all Select Health Medicare plans are available for downloading or ordering printed copies through Select Health Link. Please note, for the first time we have a star rating for each contract. This will be the first year for our PPO contract.
Download Star Ratings Sheets
For a quick, convenient option, download the star ratings sheets to review or share electronically:
2025 HMO Star Ratings Sheets
2025 Star Ratings Sheet
2025 Star Ratings Sheet (Español)
2025 PPO Star Ratings Sheets
2025 Star Ratings Sheet
2025 Star Ratings Sheets (Español)
As a reminder, CMS requires agents to:
(A) Review the Star Ratings for 2025 with presentation.
(B) Provide a hard copy of the star rating (linked above) when enrollment is completed with a paper enrollment form.
(C) For online enrollment, review and share where the form is available electronically (e.g., via Link) prior to the completion and submission of the enrollment request.
(D) For telephonic enrollment, the agent must verbally review the star rating and where they can access the Star Ratings document.
If you have questions, please contact your Sales Account Executive or call our Medicare Agent Support (MAAS) line at 801-442-7320.
Our Medicare Advantage Agent Support (MAAS) team is here to help
The Medicare Advantage Agent Support (MAAS) line is open and our team ready to help! This dedicated resource is here to assist you with:
- Enrollment application and status questions
- Medicare Advantage Prescription Drug System (MARX) lookups
- Benefit information
- Provider lookups
- Formulary searches
- Commissions help
- Select Health Link support
- Ready to Sell (RTS) questions
- And much more.
How to Reach Us.
Phone: 801-442-7320, Weekdays: 8:00 a.m. to 6:00 p.m. (MT)
Email: MAAS@selecthealth.org
Earn $50 for Helping Members Complete the Health Risk Assessment (HRA).
HRAs help Select Health gather critical health information, which allows us to better understand new members' health concerns and proactively offer the right resources and support. By helping new Select Health Medicare members complete their HRA, you not only help them access better care but also earn a $50 incentive for yourself.
How to Complete the HRA.
Use the Member Search feature in Select Health Link to access the HRA. Simply log in, search for the member, and complete the HRA. Remember, to be eligible for the $50 incentive, the HRA must be completed within 14 days of the member’s enrollment.
DSNP Members Earn a Reward Too!
For our Dual-Eligible Special Needs Plan (DSNP) members, completing the HRA has an added bonus. DSNP members can earn a $50 reward after they complete their HRA, so be sure to encourage them to take part!
Take this opportunity to help your clients while securing your own incentive. Log into Select Health Link today and get started!
If you have questions, please reach out to your Sales Account Executive, call the Medicare Advantage Agent Support (MAAS) line at 801-442-7320, or email MAAS@selecthealth.org.
Updated Medicare Agent Marketing Materials.
Updated and approved marketing materials are now available for agents to use in their outreach efforts. These professionally designed materials include postcards, flyers, and rack cards, all of which have space for you to easily insert your contact information. These materials are tailored for agents in Colorado, Idaho, Nevada, and Utah, and have been fully approved for use in those states.
These resources are a great way to highlight the benefits of our Medicare Advantage plans and expand your client base.
Available marketing materials include:
Postcards: Perfect for direct mail campaigns to generate leads.
Flyers: Ideal for distributing at events, meetings, or in offices.
Rack Cards: Great for display in high-traffic areas like clinics or community centers.
To access and download the marketing materials for your state, click the appropriate link below:
We encourage you to take advantage of these tools to make your outreach even more effective.
If you have questions about available materials, please reach out to your Sales Account Executive, call the Medicare Advantage Agent Support (MAAS) line at 801-442-7320, or email MAAS@selecthealth.org.
Compliance Corner: CMS Reassigning Medicare Beneficiary Identifier (MBI) Numbers.
Please be aware that CMS is reassigning MBI numbers to some members. While this may affect only a small group, you could receive questions from your clients about the change.
The reassignment is part of CMS’s ongoing efforts to protect beneficiary information and will occur through October with an effective date of November 20, 2024. If a member’s MBI has been reassigned, they will receive a new Medicare card in the mail with their new MBI number.