Timely Access to Behavioral Health Services in Utah with NovumHealth

Whether you’re an individual looking for help or an employer wanting to strengthen benefits, access to NovumHealth is one more reason to choose Select Health.

Getting behavioral health services in Utah isn’t always easy. Finding the right provider and a convenient appointment time can be challenging.

To help eligible members* get the support they need to address behavioral health and/or substance use concerns, Select Health works with NovumHealth. With NovumHealth, eligible Utah members can quickly connect with licensed behavioral health providers. The focus is simple: shorten wait times, guide people through their treatment options, and provide support that lasts beyond the first appointment.

Why behavioral health access matters in Utah

Behavioral health challenges affect thousands of Utah residents every year. Utah ranks eleventh in the country for share of adults with any mental illness. ¹ At the same time, Utah faces a shortage of behavioral health care providers,² which means appointments can take longer to schedule.

Select Health’s goal is to help members live their healthiest lives possible. We hope to reduce the barriers Utahns face in getting appropriate behavioral health care by offering this navigational service to members* at no additional cost.

What NovumHealth offers

NovumHealth makes it easier for Select Health members* to connect with behavioral health and substance use treatment in Utah. The program can help both adults and children with:

• Access to a NovumHealth team member who can make a behavioral health appointment for you. Members can get timely access to the right care at the right time.
• Smooth transitions from care centers. NovumHealth works with members and families to move from in-patient facilities back home safely. They assist with discharge planning and connecting members with the right support and follow up.
• In-person support. Members who are in care centers or who are hospitalized can have face-to-face support with access to a trained NovumHealth team member, called a care coordinator. Care coordinators spend time with members and understand the situation in-person, removing barriers so members can access the right level of care they need.

The value for employers

Employers know their employees are their most valuable resources. A Gallup panel found that U.S. employees with behavioral health struggles are absent from work more often than those who report good mental health. Employers who want to help their employees thrive may find value in giving their employees a plan with access to NovumHealth’s resources.

Employees can get timely access to healthcare providers that can help them find solutions for behavioral health challenges. 

At the same time, employees experience peace of mind knowing they can reach therapy and counseling services in using a streamlined process. 

How to get started

Select Health members can visit SelectHealth.org/find-care/NovumHealth to check their eligibility for NovumHealth services.

If you’re looking for a new health insurance plan for you, your family, or your employees, visit our website to browse plans.

* Select Health works with NovumHealth to provide access and support to navigate behavioral healthcare resources. This service is provided at no additional cost to eligible Select Health members in Utah. 2026 eligible plans include: Individual, Large Employer, Small Employer, Medicare, FEHB, CHIP, and Dual Eligible Special Needs (DSNP). Please contact Member Services to confirm benefits.

Sources

1. Utah Behavioral Health Assessment & Master Plan, Utah Behavioral Health Coalition, 2024

2. A Performance Audio of Utah’s Behavioral Health Workforce, Office of the Legislative Auditor General, 2025

3. The Economic Cost of Poor Employee Mental Health, Gallup, 2022

The content included here is for your information and not a substitute for professional medical advice. It should not be used to diagnose or treat a health problem or disease. Please consult your doctor if you have any questions or concerns. Additionally, this information does not guarantee benefits. To review your benefits, please reference your plan materials or call Member Services at 800-538-5038 weekdays, from 7:00 a.m. to 8:00 p.m., and Saturday, from 9:00 a.m. to 2:00 p.m., closed Sunday. TTY users call 711.