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Over-the-Counter (OTC) Benefit

Many of us use over-the-counter health products everyday. As a Select Health Medicare member, you can use your Select Health Medicare Flexible Benefits card to pay for OTC items. We will load your card with funds to pay for many every day health items such as:

Pain relievers
Vitamins and minerals (e.g., fish oil, calcium, multivitamins)
Bandages and antibiotic ointment
Toothbrushes, toothpaste, and dental floss
Cough drops
Cotton swabs
Antacids
Lotion
Eye drops
First aid supplies
…and more!

Ready to shop?

You can shop at many locations, including large retailers, or place orders online.

Retail: Purchase items at approved NationsBenefits retail locations. When checking out, swipe your Select Health Medicare Flexible Benefits card for payment and select credit when prompted. If you select debit, the transaction will be declined.
Benefits Pro Portal and App: Orders include two-day delivery and ship with no additional cost. Access your Benefits Pro portal:
- Online by visiting SelectHealth.NationsBenefits.com.
- Benefits Pro App by downloading the app in the App store or Google Play.
- If this is your first time placing an order online, you will need to create an account by registering on the Benefits Pro portal or the Benefits Pro app. If you already created an account, simply log in and select the items you would like to order. Once you’re ready to place your order, click “Checkout.”

Phone: Call 833-878-0232 (TTY: 711) to place an order by phone. NationsBenefits^® Member Experience Advisors are available daily from 8:00 a.m. to 8:00 p.m.
Mail: To place an order by mail, send a completed OTC order form to:

NationsBenefits

1700 N. University Drive

Plantation, FL 33322

Please Note: Call 833-878-0232 (TTY: 711) to request a catalog and order form. Please mail your order form no later than the 20th of the last month of each quarter to ensure your order total is applied to the current benefit period. If you need your order sooner, please call or order online.

Find out what is covered by your OTC benefit

picture_as_pdf 2024 Over-the-Counter (OTC) Catalog

picture_as_pdf 2024 Over-the-Counter (OTC) Order Form

picture_as_pdf 2024 Guía de productos de venta libre (OTC)

picture_as_pdf 2024 Formulario de pedido de productos de venta libre (OTC)

Manage your OTC Benefit

Log into your Benefits Pro account by visiting Select Health.NationsBenefits.com or downloading the Benefits Pro app to:

Review your OTC wallet balance and expiration date
Check product and services eligibility
Search for retail locations near you
Order health and wellness products
View available balance and transaction history
Track current orders

Need help?

Call 833-878-0232 (TTY: 711) or visit Select Health.NationsBenefits.com

Frequently Asked Questions (OTC Benefit)

Medicare Disclaimers

Select Health is an HMO, PPO, SNP plan sponsor with a Medicare contract. Enrollment in Select Health Medicare depends on contract renewal.

Every year, Medicare evaluates plans based on a 5-Star Rating System. Select Health Medicare HMO plans received 4 out of 5 Stars and Select Health Medicare PPO plans received 3.5 out of 5 Stars for the contract year 2025. Visit medicare.gov for more information.

The benefits mentioned are part of a special supplemental program for chronically ill enrollees. Eligible chronic conditions include diabetes, hypertension, musculoskeletal disorders, lung disorders, and cancer, as well as other conditions not listed. Eligibility for the benefits is not based solely on your condition and all eligibility requirements must be met before the benefits are provided. For details, please contact the Plan.

Select Health Medicare + Kroger pharmacy network includes limited lower-cost, preferred pharmacies in Bonneville county in Idaho. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 855-442-9900 (TTY:711) or consult the online pharmacy directory at www.selecthealth.org/medicare/pharmacy.

Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
For accommodations of persons with special needs at meetings, call member services at 855-442-9900 (TTY:711).

If you have a compliance concern, or suspect fraud, waste or abuse is occurring, contact Compliance at 800-442-4845 (TTY 711), available 24/7 or email ContactCompliance@imail.org. For anonymous reporting, please call 844-442-5844 (TTY 771), where a third-party vendor will collect and report your concern.

Select Health, Select Health Medicare, Intermountain Health, and the Select Health and the Intermountain Health logos are registered trademarks of Select Health, Inc. or Intermountain Health, Inc., and may not be used except with written permission of the respective owner.

Over-the-Counter (OTC) Benefit

Ready to shop?

Find out what is covered by your OTC benefit

Manage your OTC Benefit

Important Links

Helpful Links

Notices

Contact Us

Medicare Disclaimers

Over-the-Counter (OTC) Benefit

Ready to shop?

Find out what is covered by your OTC benefit

Manage your OTC Benefit

Important Links

Helpful Links

Notices

Contact Us

Medicare Disclaimers

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