Over-the-Counter (OTC) Benefit

Many of us use over-the-counter health products everyday. As a Select Health Medicare member, you can use your Select Health Medicare Flexible Benefits card to pay for OTC items.


Sign in to MyBenefits


picture_as_pdf  2023 Over-the-Counter Benefit Flyer


What kind of products count as OTC?


The OTC benefit covers many everyday health items such as:

> Pain relievers

> Vitamins and minerals (e.g., fish oil, calcium, multivitamins)

> Bandages and antibiotic ointment

> Toothbrushes, toothpaste, and dental floss

> Cough drops

> Cotton swabs

> Antacids

> Lotion

> Eye drops

> First aid supplies

…and more!



  1. Retail: Purchase items at participating retail locations that accept Mastercard®. When checking out, swipe your Select Health Medicare Flexible Benefits card for payment and select credit when prompted. If you select debit, the transaction will be declined.

  2. MyBenefits Portal: Orders through your MyBenefits portal include two-day delivery and ship with no additional cost. Access your MyBenefits portal:

    • Online by visiting Select Health.NationsBenefits.com. If this is your first time placing an order online, you will need to create an account by registering on the MyBenefits portal or the MyBenefits app. If you already created an account, simply log in and select the items you would like to order. Once you’re ready to place your order, click “Checkout.”

    • MyBenefits App by downloading the app using the App store or Google Play store.3. Phone: Call 833-878-0232 (TTY: 711) to place an order by phone. NationsBenefits® Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year.

  3. Phone: Call 833-878-0232 (TTY: 711) to place an order by phone. NationsBenefits® Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year.

  4. Mail: To place an order by mail, send a completed OTC order form to:

                        1801 NW 66th Avenue, Suite 100
                        Plantation, FL 33313

Please Note:
 You can find the OTC catalog and order forms online at selecthealthmedicare.org. Call 833-878-0232 (TTY: 711) to request a catalog and order form. Please mail your order form no later than the 20th of the last month of each quarter to ensure your order total is applied to the current benefit period. If you need your order sooner, please call or order online.



Find out what is covered by your OTC benefit

picture_as_pdf 2023 Over-the-Counter (OTC) Catalog

picture_as_pdf 2023 Over-the-Counter (OTC) Order Form

picture_as_pdf 2023 Guía de productos de venta libre (OTC)

picture_as_pdf 2023 Formulario de pedido de productos de venta libre (OTC)


Ready to shop?

You can shop at many locations, including large retailers, or place orders online.

Log into your MyBenefits account by visiting Select Health.NationsBenefits.com to:

  • Check product and services eligibility
  • Search for retail locations near you
  • Order health and wellness products
  • View available balance and transaction history

Save throughout the year

OTC benefits are included in qualifying Select Health Medicare plans at no cost to you. You will receive a quarterly allowance which varies based on your plan.

Need help?

Member Experience Advisors are ready to serve you 24/7/365.

Call 833-878-0232 (TTY: 711) or visit Select Health.NationsBenefits.com


Frequently Asked Questions (OTC Benefit)