Over-the-Counter (OTC) Benefit

Many of us use over-the-counter health products everyday. As a Select Health Medicare member, you can use your Select Health Medicare Flexible Benefits card to pay for OTC items. We will load your card with funds to pay for many every day health items such as:

  • Pain relievers
  • Vitamins and minerals (e.g., fish oil, calcium, multivitamins)
  • Bandages and antibiotic ointment
  • Toothbrushes, toothpaste, and dental floss
  • Cough drops
  • Cotton swabs
  • Antacids
  • Lotion
  • Eye drops
  • First aid supplies
  • …and more!

Ready to shop?

You can shop at many locations, including large retailers, or place orders online.

  • Retail: Purchase items at approved NationsBenefits retail locations. When checking out, swipe your Select Health Medicare Flexible Benefits card for payment and select credit when prompted. If you select debit, the transaction will be declined.

  • Benefits Pro Portal and App: Orders include two-day delivery and ship with no additional cost. Access your Benefits Pro portal:
    • Online by visiting SelectHealth.NationsBenefits.com.
    • Benefits Pro App by downloading the app in the App store or Google Play.
    • If this is your first time placing an order online, you will need to create an account by registering on the Benefits Pro portal or the Benefits Pro app. If you already created an account, simply log in and select the items you would like to order. Once you’re ready to place your order, click “Checkout.”
  • Phone: Call 833-878-0232 (TTY: 711) to place an order by phone. NationsBenefits® Member Experience Advisors are available daily from 8:00 a.m. to 8:00 p.m.

  • Mail: To place an order by mail, send a completed OTC order form to:


1700 N. University Drive

Plantation, FL 33322

Please Note: Call 833-878-0232 (TTY: 711) to request a catalog and order form. Please mail your order form no later than the 20th of the last month of each quarter to ensure your order total is applied to the current benefit period. If you need your order sooner, please call or order online.



Find out what is covered by your OTC benefit

picture_as_pdf 2024 Over-the-Counter (OTC) Catalog

picture_as_pdf 2024 Over-the-Counter (OTC) Order Form

picture_as_pdf 2024 Guía de productos de venta libre (OTC)

picture_as_pdf 2024 Formulario de pedido de productos de venta libre (OTC)

Manage your OTC Benefit

Log into your Benefits Pro account by visiting Select Health.NationsBenefits.com or downloading the Benefits Pro app to:

  • Review your OTC wallet balance and expiration date
  • Check product and services eligibility
  • Search for retail locations near you
  • Order health and wellness products
  • View available balance and transaction history
  • Track current orders

Sign in to Benefits Pro Portal

Need help?

Call 833-878-0232 (TTY: 711) or visit Select Health.NationsBenefits.com

Frequently Asked Questions (OTC Benefit)