Wellness Your Way + Over-The-Counter

Select Health Medicare members can use their Flex Card to pay for wellness activities, wellness services, and over-the-counter products.

Wellness Your Way

Find a wellness activity or service to help you live a healthier life. Use your Flex Card to pay for the approved activities or services.

What kind of wellness activities can you choose?

  • Approved weight loss programs
  • Bicycle rental or tune up
  • Bucket of golf balls at the driving range or green fees
  • Gym memberships
  • Health education classes
  • Home safety devices or assessments
  • Horseback riding
  • Fitness and martial arts classes
  • Nutritional counseling
  • Ski lift passes
  • Virtual fitness subscriptions like Peloton and NordicTrack
  • Silver&Fit Flex program*

Not sure if an activity is covered? Call NationsBenefits at 833-878-0232 (TTY: 711) a Member Experience Advisor can clarify whether an activity is approved and walk you through the reimbursement process if needed.

*Members must register for this program through Silver&Fit.

Some activities, services, and items are not covered, such as:

  • Fitness equipment, apparel, or accessories purchased for personal or home-use
  • Purchase of meals or supplements
  • Alternative or holistic education services

Over-the-Counter (OTC) Benefit

Use your Flex Card when checking out at an approved retail location. Simply swipe your Flex Card for payment and select “credit” when prompted. Selecting “debit” will decline the transaction.
Flex Card FAQ

What kind of OTC items can you buy?

  • Pain relievers
  • Vitamins and minerals (e.g., fish oil, calcium, multivitamins)
  • Bandages and antibiotic ointment
  • Toothbrushes, toothpaste, and dental floss
  • Cough drops
  • Cottons swabs
  • Antacids
  • Lotion
  • Eye drops
  • First aid supplies

    …and more!

Order by phone or mail by contacting NationsBenefits at 833-878-0232 (TTY: 711). Order forms and catalogs should be mailed back no later than the 20th of December to ensure that the order total is applied to the current benefit period. NationsBenefits® Member Experience Advisors are available 8:00 a.m. to 8:00 p.m. local time.

Mail completed forms to:

NationsBenefits
1700 N. University Drive
Plantation, FL 33322

Manage your account

Visit Nation's Benefits website or download the Benefits Pro app to access your account.
Manage your Account

Once logged in, you can easily:

  • Review spending allowance and expiration dates
  • Review, order, and track OTC products
  • Find approved retail locations
  • Track orders and transaction history
  • Submit a Wellness Your Way reimbursement

Frequently Asked Questions

As a Select Health Medicare member, you can use the Benefits Mastercard® Prepaid Card to pay for wellness activities, services, and over-the-counter products. These benefits are a combined yearly spending allowance in your account that you choose how to spend.

Our team can clarify whether an activity is approved and walk you through it. Give us a call at 855-442-9900 (TTY:711).

Some activities, services, and items are not covered, such as:
• Fitness equipment, apparel, or accessories purchased for personal or home use
• Purchase of meals or supplements
• Alternative or holistic education services
• Nations/State park passes
• Hunting/Fishing licenses
• Campsite fees

You can find approved retailers by: 

You can purchase a variety of over-the-counter (OTC) items such as: 

  • Pain Relievers 
  • Vitamins and minerals (e.g., fish oil, calcium, multivitamins)
  • Bandages and antibiotic ointment
  • Toothbrushes, toothpaste, and dental floss
  • Cough drops
  • Cotton swabs
  • Antacids
  • Lotion
  • Eye drops
  • First aid supplies... and more!

For a complete list of OTC items, log into your account at selecthealth.nationsbenefits.org.

You can manage your Wellness Your Way and Over-the-counter benefit  by:

Once logged in, you can easily:

  • Review spending allowance balances and expiration dates
  • Review, order, and track OTC products
  • Find approved retail locations
  • Track orders and transaction history
  • Submit a Wellness Your Way reimbursement"

Use your Benefits Mastercard® Prepaid Card when checking out at an approved retail location. Swipe your card for payment and select “credit” when prompted. Selecting “debit” will decline the transaction.

Order online by visiting selecthealth.nationsbenefits.com or by using the Benefits Pro app.

Dollar amounts do not roll over into the next plan year, so make sure you use your yearly allowance by December 31 of the current plan year. 

Call NationsBenefits at 833-878-0232 (TTY: 711) and provide your date of purchase of the item(s) purchased. A member Experience Advisor will help research the reason for your declined transaction. NationsBenefits Member Experience Advisors are available local time from 8:00 a.m. to 8:00 p.m.

If you purchase approved OTC items at an approved retailer and your Benefits Mastercard® Prepaid Card transaction is declined, you may request reimbursement via the NationsOTC portal at selecthealth.nationsbenefits.com.