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Select Health Medicare
+ Kroger FAQ

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How do I unlock the grocery benefit?

Once you notify us during enrollment that you have an eligible chronic condition, we will do the following to verify that chronic condition:

  • If you are a current member, we will attempt to verify the condition by reviewing claims received within the last year.
  • Select Health will fax and call your provider to confirm chronic condition.
  • If we are not able to confirm your condition, we will notify you via letter that we were unsuccessful in our verification.

Once Select Health has confirmation of your condition, we will unlock the grocery portion of the monthly benefit available to use on your flexible benefits Mastercard.

  • If the condition is confirmed before your effective date on the plan, your grocery benefit will be unlocked on the first day of your coverage.
  • If the condition is confirmed after your effective date but by the 20th of the month, your grocery benefit will be unlocked for the current month.
  • If the condition is confirmed after your effective date and after the 20th of the month, your grocery benefit will be unlocked the first of the following month.
Shopping bag illustration for Kroger

How does the over-the-counter (OTC)/grocery benefit work?

As a Select Health Medicare + Kroger member, you will receive funds to apply to OTC medical products upon enrollment. If you state you may have a qualifying medical condition, and once your condition is confirmed by Select Health, your OTC funds can then be used to also purchase groceries at all Kroger store locations nationwide. Funds not spent within the month do not roll over to the next.

At which stores can I use my grocery and OTC benefits?

You can use the Kroger benefit at any Kroger location across the country. Kroger stores in your area may include Smith’s, Fred Meyer, King Soopers, and City Market.

Recipe illustration Kroger

How does the OTC/grocery benefit differ on the Kroger and DSNP plans?

The Kroger OTC benefit can be used: The Kroger Grocery benefit can be used:
  • At any retail Kroger location across the country.

The DSNP OTC benefit can be used: The DSNP Grocery benefit can be used:
  • At any NationsBenefits participating retailers such as Walmart, Kroger, CVS, and more. Visit SelectHealth.NationsBenefits.com or use the MyBenefits Portal app to see all participating retailers.