Contact the Link Support Team at 801-442-7320 or email maas@selecthealth.org.

Materials can be ordered from the Agent Resources page in Link. Agent Resources is located under the Agent Tools dropdown. You can search for materials by name in the search box, or you can use the filters to filter materials by state, plan year, product, and language.

The "truck" icon will be displayed on items that are orderable. Click on the item and choose a quantity. Once items are added to your cart and you are ready to check out, simply click Checkout from your cart and enter your shipping information.

The "share" icon will be displayed on items that are shareable. After you click on the item, click the Share This button to receive a URL. This URL can be shared even if the recipient does not have access to the portal.

Contact the Intermountain Help Desk at 801-442-7979, and select option 2.

You can only write business for states and lines of business you are appointed for. To add states or other lines of business to your appointment, please contact the Agent Experience team at 800-442-5306 option 3, or agent.experience@selecthealth.org.

Contact the Agent Experience training team at 800-442-5306. Select option 3, then option 3 again. 
Or email agent.experience@selecthealth.org.

Currently Select Health offers cobranded pieces for Medicare, but not for Commercial products.

Contact Small Employer sales at 844-442-6294.

You can create a proxy account for anyone that you would like to have access your account. Please do not share your username, password, or 2-step verification information. To add a proxy, access the Agent Profile screen (under the Agent Tools dropdown or by clicking your name at the top right). Scroll to the My Proxies section and click the +Add Proxy link. Enter the proxy’s email address, name, phone number, and permissions, then click Submit. You will receive a PIN. Give that PIN to your proxy, as they will need that to complete their account setup.

Access the group by going to the My Groups page under the Group dropdown. Search for the group by 
name or Group ID. On the search results, click on the name of the group to go to the Employer Summary page. On the Employer Summary page, at the bottom of the Employer Information section, there is a red button that says Terminate Group/Subgroup. After clicking that button, you will need to choose the termination date, termination reason, and upload documentation containing the employer termination consent. Then click Submit.

AORs must be submitted through Link. Under the Agent Tools dropdown, use the Individual, Small Employer, or Medicare Agent of Record Request screen. On that screen, you can download a blank AOR form if needed, and can submit a completed form. Note: Medicare AORs are only accepted during AEP.

Access the attestation on the Agent Profile screen (under the Agent Tools dropdown or by clicking on your name at the top right). At the bottom of the screen, below your list of proxies, click the large button that says “I Agree”. The yearly attestation is required if you have given proxy access to your account. If you do not complete the attestation, your proxies will lose access until the attestation is completed.

Two-factor authentication significantly increases the security of accounts by adding an extra layer of verification, which makes it harder for hackers to access sensitive information, even if they obtain a username and password. If you are having issues with PingID, please contact our Support team at 801-442-7979 option 2.

The Work Queue is where all transaction history can be found. You can find completed items or work in progress. This is where you can see the status of change requestions, applications, etc. You can access the Work Queue for applicable lines of business under the Group, Individual, and Medicare dropdowns.

The HRA and House Call buttons can be found on the last page of the initial enrollment. If you’ve already completed the initial enrollment, you can find the HRA and House Call buttons by searching for a member on the Member Search page under the Medicare dropdown. Once you’ve searched for the member, the HRA and House Call links can both be found under the HRA column.

You can find those resouces here.