All Lines of Business
Plan Year 2025 Annual Gag Clause Prohibition Compliance Attestation
We have completed the required annual Gag Clause Prohibition Compliance Attestation for all applicable Select Health-administered contracts active anytime between January 1, 2025 and December 31, 2025. This includes Individual, FEHB, fully insured groups (Small & Large Employer), and level-funded clients. For your records, the submission number is #111094.
Please assist in answering any questions from groups regarding whether this reporting requirement was submitted on their behalf.
Learn more about the Gag Clause Attestation here.
Reminder: Self-insured groups are responsible for completing their own submission. A confirmation of compliance is available here.
Member ID Card Update
We want to keep you informed about recent updates regarding member ID cards. We recently issued updated group and pharmacy ID cards. During this process, a small number of incorrect cards were distributed. At this time, all affected members have been identified and sent corrected cards.
Colorado ID cards have been delayed but are in the process of being mailed.
View a copy of the member’s ID card in Select Health Link. Members can view a digital version of the card in their member account at selecthealth.org.
We apologize for any confusion this may have caused and appreciate your understanding.
Need Help?
If you have questions or need assistance, please contact your account manager or Member Services at 800- 538-5038.
Reminder: Colorado Provier Networks
Effective January 1, 2026, members residing in Colorado who are currently enrolled in a Select Health plan with the UMR provider network (UnitedHealthcare Options PPO) will transition to the Select Health Value network.
What members can do:
- Find in-network providers: Visit Select Health and filter by location.
- Need help? Contact Member Advocates at 855-515-2220 (TTY 711) for assistance in finding new providers.
Small Employer
Check Those Billing Statements
Encourage your Small Employer clients to review their January and February billing statements. This quick check ensures that all changes, enrollments, and terminations were processed correctly. A brief review now can prevent issues later in the year.
Thanks for helping keep things running smoothly—here’s to a great start to 2026!
Mitratech's Mineral: Power Up with 15-Minute Power Sessions Each Month in 2026
These 15-minute sessions are strategically designed to help you differentiate your services and deliver meaningful value that many employer groups may not realize they already have. The Mineral Platform offers tools and resources that can save your clients significant time and money.
Q1 Topics Are Live!
Click here to view the complete topic list and register.
Additional Resources
- Share this brief video with your Select Health clients to show them how to log into their personalized Mineral platform.
- Explore the Mineral Select Health Toolkit for resources that highlight Mineral’s value.
Stay Connected
Want updates on webinars, HR, and compliance resources for your Select Health clients? Sign up here to receive Mineral’s monthly newsletter and direct communications.
Level Funded Training
Select Health will continue to offer Level Funded Trainings in 2026 for Utah, Idaho, and Colorado agents. The content will provide an overview about how Level Funded products work and review the Select Health offerings per state. Please choose from the available training dates below and use the link to register. Feel free to forward to anyone in your office who might benefit from the information. We look forward to seeing you!
January 20, 2026 11:00am - 12:00pm MST
January 26, 2026 11:00am - 12:00pm MST
February 4, 2026 9:00am - 10:00am MST
Silicon Slopes Summit
The Select Health sales team will be at the Silicon Slopes Summit, taking place February 4-7 at the Salt Palace Convention Center in downtown Salt Lake City.
Agents attending the event are encouraged to stop by our booth to connect with the Select Health Small Employer team and explore the insurance solutions we offer. While at the Summit, take advantage of the opportunity to visit other booths, discover the latest innovations in technology, and network with the leaders shaping what’s next.
Individual
Reconcile Your Book of Business
As open enrollment wraps up, please take time to reconcile your Individual book of business to ensure you are listed as the Agent of Record (AOR) for all your clients.
Important: AOR changes initiated through the Federally Facilitated Marketplace are not validated until a signed AOR letter is uploaded into Select Health Link.
How to Run a Book of Business Report in Link:
- Hover over Individual on the main landing page and select Member Search/Maintenance.
- Use the search box to look up a specific individual.
- To pull a complete book of business report, click Search or Download Book to export the report into an Excel Spreadsheet.
If any clients are missing from your commission statement or book of business, please submit an AOR letter via the upload tool in Link. Under Agent Tools on the home page, select Individual Agent of Record Request. The AOR can be downloaded from the AOR upload page.
Questions?
Email the Agent Experience team at: agent.experience@selecthealth.org.
Binder Payments Grace Period Extended – Payments Can Be Made Online
The deadline for accepting binder payments has been extended to January 31, 2026.
New members who provided their email address at the time of enrollment received an email with instructions for making the binder payment. If an email address wasn't provided, a letter with payment instructions should be mailed to them. If they cannot locate either, members can make a payment with their agent through the LINK agent portal (instructions below) or call our billing department to make a binder payment.
For those who prefer to make a payment over the phone, members may call our billing line directly at 801-442-7778.
Agents can make a binder payment with members through the LINK agent portal.
- Log into the Link agent portal.
- Under the Individual heading, choose Work Queue.
- Use search boxes to locate the member and click on the member’s name.
- Choose the Pay Now option to make the payment.
Once members are active, they can set up a member portal account and establish auto payment. They can create a member account at selecthealth.org by choosing the Member Login button at the top of the page and following the guided process. For any questions, please have them contact our Member Services team at 800-538-5038.
HSA Eligibility for Bronze Plans
Per regulation, all Individual (IND) and Small Employer (SE) Bronze plans offered through the ACA Exchange—and now their off-Exchange counterparts—are now treated as High Deductible Health Plans (HDHPs) and are HSA eligible.
Select Health members enrolled in these qualifying plans who open a new HealthEquity HSA by April 30 and deposit at least $25 will receive a $25 match after maintaining a positive balance of $25 or more for 90 days.
For more details, please contact your account manager.
Large Employer
Streamline Health Insurance Navigation with Concierge Services
What is Concierge?
Concierge is a premium service designed to simplify health insurance navigation while prioritizing employee wellness. This service helps improve well-being, reduce costs, and create a more productive workplace.
Key Features
- Priority Support: Front-of-queue call handling, real-time chat, and proactive follow-up.
- Proactive Care: Outreach for preauthorizations, claim denial resolution, and guidance to high-quality, cost-effective care.
- Pharmacy Assistance: Real-time prescription status checks, after-hours support, and medication management.
- Health Coaching: Six one-on-one sessions with a certified health coach at no additional cost for qualifying members.
Cost
$3.25 PMPM (Per Member, Per Month)
To be eligible for this product, employers should be self-funded, domiciled in Utah or Idaho, and have 100 or more subscribers. This product is designed for gorups whose employees are covered exclusively by Select Health. While we can support those with more than one coverage provider, only employees covered by Select Health are eligible for Concierge services.
Why It Matters
Concierge helps employers deliver a premium experience that saves time, lowers costs, and supports employee wellness.
Want More Info?
Visit our Concierge Services page or contact your account manager.
