These OHCA members share information for treatment, payment and healthcare operations to improve, manage, and coordinate your care.
To learn more about activities and see a current list of all OHCA members, visit
Your Health Information Rights
- Review and get a paper copy of your policy or claims records as
allowed by law, usually within 30 days of your request (you can also ask us to
provide a copy in electronic form, and we will do that if we can readily
- Request and be provided a paper copy of our current Notice of
Privacy Practices, or receive an electronic copy by email if you have agreed to
receive an electronic copy.
- Ask us to contact you at a specific address or phone number if
contacting you at your current address or phone number could endanger you.
- Request and receive an accounting, as specified by law, of
certain situations when your information was shared without your consent.
- Receive a notice if SelectHealth or one of its Business Associates causes a breach of your unsecured information.
- Report a privacy concern and be assured that we will investigate
your concern thoroughly, supporting you appropriately, and not retaliate
against you in any way (in fact, SelectHealth will provide you with information
on how to report any privacy concerns to the SelectHealth Privacy Coordinator,
the Intermountain Corporate Privacy Office, or the Office for Civil Rights, U.
S. Department of Health and Human Services).
- Request in writing other restrictions on the use of your health information or amendments to your health information if you think it is wrong, though we may not always be
able to grant these requests.
How Your Health Information is used
Uses of Health Information
As we provide health insurance benefits, we will gather some of
your health information. The law allows us to use or share this health
information for the following purposes.
- To receive payment of health coverage premiums and to determine
and fulfill our responsibility to provide you benefits. For example, to make
coverage determinations, administer claims, and coordinate benefits with other
coverage you may have.
- To improve the overall Intermountain system as well as to help
better manage your care. For example, Intermountain has programs in place to
manage the treatment of chronic conditions, such as diabetes or asthma, and as
part of these programs, we share information
with affiliated providers and Intermountain Healthcare to facilitate
improved coordination of the care you may receive for these conditions.
- To support healthcare providers in
- To share in limited circumstances health information with your
plan sponsor. However, SelectHealth will only do so if the plan sponsor
specifically requests health information for the administration of your health
plan and agrees in writing not to use your health information for
employment-related actions or decisions.
- To identify health-related services that may be beneficial to
your health and then contact you about these services.
- To request your support for improving healthcare by contributing
to one of Intermountain’s charitable foundations. (If you don’t want to be
contacted for this purpose or other fundraising communications, call
Intermountain’s Privacy Office at 800 442-4845 to let us
- To improve our services to you by allowing companies with whom
we contract, called “business associates,” to perform certain specialized work
for us. The law requires these business associates to protect your health
information and obey the same privacy laws that we do.
- To perform a very limited, specific type of healthrelated
research, where the researcher keeps any patient-identifiable information safe
and confidential. Intermountain reviews every research request to make sure
your privacy is appropriately protected before sharing any health information.
- To law enforcement, but only as authorized by law (e.g., to
investigate a crime against SelectHealth or any of its members).
Required Uses of Health Information
The law sometimes requires us to share information for specific
purposes, including the following:
- To the Department of Health to report
communicable diseases, traumatic injuries, or birth defects, or for vital
statistics, such as a baby’s birth.
- To a funeral director or an organ-donation agency when a patient
dies, or to a medical examiner when appropriate to investigate a suspicious
- To state authorities to report child or elderly abuse.
- To a correctional institution, if a member
is an inmate, to ensure the correctional institution’s safety.
- To the Secret Service or NSA to protect, for example, the
country or the President.
- To a medical device’s manufacturer, as required by the FDA, to
monitor the safety of a medical device.
- To court officers, as required by law, in response to a court
order or a valid subpoena.
- To governmental authorities to prevent serious threats to the
public’s health or safety.
- To governmental agencies and other affected parties, to report a
breach of health-information privacy.
- To a worker’s compensation program if a person is injured at work and claims benefits under that program.
According to Your Requests
preferences matter. If you let us know how you want us to disclose your
information in the following situation, we will follow your directions. You
decide if you want us to share any health or payment information related to
your care with your family members or friends.
Please let us know what you want us to share.
If you can’t tell us what health or payment information you want us to share,
we may use our professional judgment to decide what to share with your family
or friends for them to be able to help you.
Any sharing of your health information, other than as explained
above, requires your written authorization. For example, we will not use your
health information unless you authorize us in writing to:
- share any of your health information with marketing companies.
- sell any of your health information.
You can change your mind at any time about sharing your health
information. Simply notify us in writing. Please understand that we may not be
able to get back health information that was shared before you changed your
Special Legal Protections for Certain Health Information
SelectHealth complies with federal laws that require extra
protection for your health information if you receive treatment in an addiction
treatment program, or from a psychotherapist who keeps notes on your therapy
that are kept outside of your regular medical record.
SelectHealth is prohibited from using or
disclosing genetic information for underwriting purposes.
When you access www.selecthealth.org, you are not required to register or otherwise provide any personal information. We do collect limited information relevant to your use of www.selecthealth.org, such as the number of visitors, site traffic reports, and path analysis. This information is not personally identifiable.
If You Still Have Questions
Our Privacy Coordinator can help you with any questions you may
have about the privacy of
your health information. He can also address any privacy concerns you may have
about your health information and can help you fill out any forms that are
needed to exercise your privacy rights.
This privacy notice became effective on May 26, 2015. We may change
this privacy notice at any time, and we may use new ways to protect your health
information. We always post our current privacy notice on selecthealth.org.
You can request a copy of this notice by visiting our website or
calling our Privacy Office at
This notice of privacy practices describes the practices of
SelectHealth and of our employees and volunteers. (For more information about
the specific privacy practices of Intermountain Healthcare and its employees or
volunteers working in its hospitals, clinics, doctors’ offices
or service departments, please contact them directly by visiting intermountainhealthcare.org,
or by calling Intermountain’s Privacy Office