Susan M. Zimmerman, MD

Neurology
Female
Accepting New Patients View Details
Cultural Competency Training: Yes

Patient Ratings

4.7 out of 5
Comments: 20
See all rating reviews

Languages

  • English

Hospital Affiliation

  • LDS Hospital
    • Granger Medical Clinic - West Valley

    • (801) 965-3419
    • 3725 W 4100 S West Valley City UT, 84120
      • Yes
      • Mon thru Fri 8AM - 5PM
      • SelectHealth Care
      • SelectHealth Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Granger Medical Clinic Fairborne Station

    • (801) 965-3600
    • 2965 W 3500 S West Valley City UT, 84120
      • Please call to confirm
      • Please call to find Office Hours
      • SelectHealth Care
      • SelectHealth Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Visit Website
    • Training

    • Internship

      St. Vincent Hospital & Health Center - Indianapolis, IN, 2001 - 2002

    • Residency

      University of Utah Medical Center - Salt Lake City, UT, 2002 - 2005

    • Membership

      • American Neurological Association
    • Degree

      Indiana University

      Bloomington, IN in Bachelor of Science,
      1993 - 1997

      Indiana University School of Medicine

      Indianapolis, IN in Doctor of Medicine,
      1997 - 2001

    • Board Certification

      AM BD PSYCHIATRY & NEUROLOGY - NEUROLOGY

      Certification does not expire

Patient Ratings

Overall rating
4.7 out of 5  (45)
  • Rate provider

    4.5 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.6 out of 5
  • Provider respected you

    4.7 out of 5
  • Provider spent enough time with you

    4.6 out of 5
  • Provider know your medical history

    4.8 out of 5
  • Provider discussed treatment options

    4.8 out of 5
  • Ease of scheduling appointments

    4.7 out of 5
  • CP concern for questions/worries

    4.9 out of 5
  • Give easy to understand instruction

    4.8 out of 5
  • Wait time at clinic

    4.8 out of 5
  • Appointment as soon as you needed for care right away

    3.8 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.7 out of 5
  • See the provider within 15 minutes of your appointment time

    5.0 out of 5
  • CP explanations of prob/condition

    4.8 out of 5
  • CP efforts to include in decisions

    4.9 out of 5
  • Likelihood of recommending CP

    4.8 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.4 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on Apr 01, 2020

    GREAT LISTENER showed empathy & concern.

    Experienced on Nov 04, 2019

    I believe Dr. Zimmerman truly cares and does not waste my time. I appreciate how FRANK and DIRECT she is.

    Experienced on Nov 03, 2019

    Dr. Zimmerman shows an understanding & a willingness to help me however she can.

    Experienced on Oct 21, 2019

    Great attention to detail.

    Experienced on Aug 21, 2019

    I LOVE my neurologist. She is very to the point, which I appreciate. She takes in my questions & gives me straight forward answers.

    Experienced on Jul 23, 2019

    The visit was very personal and felt important and concerned by provider. I didn't feel rushed in my visit and she very patiently heard me and explained her concerns and made me feel important at visit.

    Experienced on Jul 23, 2019

    I felt things were explained to me about my stroke symptoms and questions I had about medications and my doubts. She is a GREAT doctor!

    Experienced on Jul 17, 2019

    This was an acute event & my first experience with this provider. So far so good.

    Experienced on Jul 09, 2019

    She is great and has helped me so much!

    Experienced on Jul 09, 2019

    Fantastic!

    Experienced on Jul 07, 2019

    Dr. Zimmerman is very knowledgeable - however she lacks compassion and empathy. She shoots straight from the hip and I feel does not connect with me as a patient.

    Experienced on Jun 12, 2019

    I will never go back to see her. All I was, was a number. Get in & get out. She was polite & all, but wasn't interested in anything else except I wouldn't need surgery. She threw me suggestion & me, but I'd already tried that.

    Experienced on Jun 12, 2019

    It took 5!!! months to get Dr. Zimmerman to respond to my dr. about the referral. 5!!! Then when I finally get there, she spends 20 minutes with me & only answered one of my questions & never gave me a chance to ask the rest. She values HER time, not mine.

    Experienced on May 13, 2019

    Very good, listens & cares about you.

    Experienced on May 13, 2019

    Very good doctor.

    Experienced on May 12, 2019

    Effective - sometimes provider is too harried - fast needs to slow down and not seem so anxious to leave -

    Experienced on May 12, 2019

    I received answers to my questions. Would like more information about new medication and treatments.

    Experienced on May 05, 2019

    Love them.

    Experienced on May 05, 2019

    Great.

    Experienced on Apr 01, 2019

    Satisfactory/good.