Glen T. Porter, MD

Otolaryngology
Ear, Nose & Throat
Male
Accepting New Patients
Available

Patient Experience

4.6 out of 5
Comments: 20
See all reviews

Languages

  • English

Hospital Affiliation

  • American Fork Hospital
  • Orem Community Hospital
  • Utah Valley Hospital

Medical Group

  • My Health
  • Intermountain
    • Utah Valley ENT & Allergy - American Fork

    • (801) 492-2445
    • 98 N 1100 E Ste 203 American Fork UT, 84003
      • No
      • Mon thru Thu 8:30AM - 4:30PM; Fri 8:30AM - 3:30PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Internship

      University of Texas Medical Center - Galveston, TX, 2000 - 2001

    • Residency

      University of Texas Medical Center - Galveston, TX, 2001 - 2005

    • Membership

      • American Academy of Otolaryngology Head & Neck Surgery
      • American Academy of Otolaryngic Allergy
      • American Academy of Sleep Medicine
    • Degree

      Georgetown University School of Medicine

      Washington, DC in Doctor of Medicine,
      1996 - 2000

    • Board Certification

      AM BD OTOLARYNGOLOGY

      Re-verification: 6/30/1930

      AM BD OTOLARYNGOLOGY (SLEEP MEDICINE)

      Re-verification: 6/30/1930

      AM BD INTERNAL MEDICINE (SLEEP MEDICINE)

      Re-verification: 6/30/1930

Patient Ratings

Overall rating
4.6 out of 5  (269)
  • Rate provider

    4.5 out of 5
  • Provider explained in way you understand

    4.7 out of 5
  • Provider listened to you

    4.6 out of 5
  • Provider respected you

    4.7 out of 5
  • Provider spent enough time with you

    4.5 out of 5
  • Provider know your medical history

    4.2 out of 5
  • Give easy to understand instruction

    4.8 out of 5
  • Appointment as soon as you needed for care right away

    4.5 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.8 out of 5
  • See the provider within 15 minutes of your appointment time

    4.4 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.6 out of 5 (20)
    Experienced on Feb 27, 2019

    Great dr. and staff.

    Experienced on Feb 16, 2019

    Dr. Porter is the best! I have tremendous confidence in him and his abilities!

    Experienced on Jan 21, 2019

    Dr. Porter was nice. My frustration is that Dr. Porter recommended an allergy test (which was secondary to the primary reason we came in, which was for food allergies and information about having her try desensitization therapy for that). He suggested testing her for environmental allergies as long as we were there and assured me it was covered be insurance. I even made sure to clarify by telling him the name of our insurance company, to which he replied, "Oh ya, they're pretty good about stufff like this." He then sent us to the lady to do the skin testing, who also assured us this test was covered by insurance, but that the oral drops would not be. She went over a sheet with all the pricing and said while the test was processing, I should call my insurance to help me decide whether I should do the injections or the oral drops based on what my portion for the injections would be. It was then that I discovered that my insurance does NOT, in fact, cover the testing. Sadly, about 10 minutes too late. I was absolutely sick to my stomach. The test is a 500 dollar test. I am just shocked that they would be so careless as to assure me, with out checking, that it would be covered. I trusted that they knew what they were talking about given this is what they deal with every day. I had a knot in my stomach the rest of the afternoon and decided to call the office to discuss the situation. I was not able to reach anyone but left a detailed voice message. I have never heard from anyone. No one has ever returned my call. In addition, when I got to the lobby to leave, I asked the receptionist about a prescription Dr. Porter was going to give my daughter. She said he does them all electronically and that it would be sent to our pharmacy. I told her I had never told anyone a pharmacy so I was doubtful anything had been sent. She seemed annoyed and again assured me it would be sent to our pharmacy listed on our patient records which was the Lehi Costo Pharmacy. I asked her if she would just mind double checking that, and reluctantly she went back to the back and came back saying yup it was sent. I made a special trip to the Lehi Costo Pharmacy, and little to my surprise found that nothing had been sent for her.Overall, just a completely frustrating and even unfair situation. I definitely did not feel like we were treated fairly, or with any real concern for getting the help we had come for. But now we have a 500 dollar charge for a test we didn't even really need.

    Experienced on Jan 19, 2019

    great first experience

    Experienced on Jan 07, 2019

    Great staff and doctor. Always happy to see me.

    Experienced on Dec 13, 2018

    Great.

    Experienced on Oct 16, 2018

    good experience, went well

    Experienced on Oct 03, 2018

    My son has ear issues Dr. Porter ordered hearing tests and never followed up with me I finally called 10 days later. His assistant said he still had not looked at the results of my sons hearing test. He didn't not call me back personally just wants me to come in AGAIN [...] and still doesn't help my sons case for his ears.

    Experienced on Jul 04, 2018

    Dr. Porter was knowledgeable but he didn't take some of my concerns seriously. I felt I had some knowkedge and experience about my own health that he disregarded. He is professional but was not very warm to me.

    Experienced on May 20, 2018

    I really like the girls at the front desk and the MA's as well. They are really personable and happy to see me whenever I go in the office.

    Experienced on Mar 24, 2018

    [...] Dr Porter is easy to understand--down to earth, accessible language. And responds in a very friendly way if you ask for more clarification.

    Experienced on Feb 14, 2018

    provider did not know my medical history. he quickly looked over the areas that I said were bothering me and said they were "normal" [...]

    Experienced on Jan 25, 2018

    great doctor

    Experienced on Dec 05, 2017

    I find Dr. Porter to be very empathetic and listens to all of my concerns.

    Experienced on Nov 30, 2017

    I thought it was unprofessional that he didnâ??t spend longer than 5 minutes in the room with me talking about my problem. I appreciate he putting me through a sleep study but he didn't really act like he thought it mattered what I felt like or what I was thinking.

    Experienced on Nov 28, 2017

    The office staff are friendly and professional. The care provider saw me within 5 minutes of arriving. Very timely, very personable, very informative.

    Experienced on Nov 03, 2017

    I really liked him he was really good and changed my life, thank you, bye bye.

    Experienced on Oct 26, 2017

    Dr. Porter is an amazing doctor. I've sent several people there and everyone has been so pleased with the time he takes, his gentle approach, we just adore him and value his professionalism and what a kind, loving doctor he is at the same time.

    Experienced on Oct 18, 2017

    I was extremely impressed with Dr. Porter. I've been to multiple EMTs. Probably one of the best EMTs I've been to, really through understanding of different antibiotics, and great insight as to what to do for help. Great care after as I called his medical assistant. I would absolutely recommend this provider.

    Experienced on Oct 10, 2017

    Yes,this provider, Dr. Porter is very amiable, easy to talk to, willing to take the time necessary, and explain clearly in my terms that I understand, the things that I came to him about, and to evaluate clearly, and professionally, and competently the information that was provided to him, and that he determined himself through his examinations. So,anyway, I don't have anything but good to say about him. Thank you much.