Glen T. Porter, MD

Otolaryngology
Ear, Nose & Throat
Male
Accepting New Patients
Available

Patient Experience

4.7 out of 5
Comments: 20
See all reviews

Languages

  • English

Hospital Affiliation

  • American Fork Hospital
  • Orem Community Hospital
  • Utah Valley Hospital

Medical Group

  • My Health
  • Intermountain
    • Utah Valley ENT & Allergy - American Fork

    • (801) 492-2445
    • 98 N 1100 E Ste 203 American Fork UT, 84003
      • No
      • Mon thru Thu 8AM - 4:30PM; Fri 8AM - 3:30PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Internship

      University of Texas Medical Center - Galveston, TX, 2000 - 2001

    • Residency

      University of Texas Medical Center - Galveston, TX, 2001 - 2005

    • Membership

      • American Academy of Otolaryngology Head & Neck Surgery
      • American Academy of Otolaryngic Allergy
      • American Academy of Sleep Medicine
    • Degree

      Georgetown University School of Medicine

      Washington, DC in Doctor of Medicine,
      1996 - 2000

    • Board Certification

      AM BD OTOLARYNGOLOGY

      Re-verification: 6/30/1930

      AM BD OTOLARYNGOLOGY (SLEEP MEDICINE)

      Re-verification: 6/30/1930

      AM BD INTERNAL MEDICINE (SLEEP MEDICINE)

      Re-verification: 6/30/1930

Patient Ratings

Overall rating
4.7 out of 5  (157)
  • Rate provider

    4.6 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.7 out of 5
  • Provider respected you

    4.8 out of 5
  • Provider spent enough time with you

    4.6 out of 5
  • Provider know your medical history

    4.3 out of 5
  • Appointment as soon as you needed for care right away

    4.7 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.8 out of 5
  • See the provider within 15 minutes of your appointment time

    4.4 out of 5
  • Give easy to understand instruction

    4.8 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on May 21, 2019

    Excellent visit - discussed procedures, answered concerns, even answered an unrelated question which developed into additional visits and a procedure.

    Experienced on May 21, 2019

    This was an excellent visit, which now gives me an ENT doctor.

    Experienced on May 19, 2019

    Very caring, professional and informative.

    Experienced on May 19, 2019

    Great!

    Experienced on May 19, 2019

    We really enjoyed talking with Dr Porter. He listened and was vey helpful.

    Experienced on May 17, 2019

    quickly resolved my issue - skilled and professional.

    Experienced on May 17, 2019

    good experience

    Experienced on May 14, 2019

    The doctor was very easy to talk and very respectful. I will be going to his AF office for another appointment for further and better treatment as he did not have the proper equipment at the Saratoga office.

    Experienced on May 06, 2019

    couldn't be more impressed with Dr Porter and his office

    Experienced on May 04, 2019

    professional, thorough and caring about what I had to say

    Experienced on May 04, 2019

    A positive visit offering hope in resolving my health concerns.

    Experienced on Apr 26, 2019

    great visit. my only concern was I verbally asked and wrote down for my prescription to be sent to one pharmacy and they sent it to another.

    Experienced on Apr 26, 2019

    great visit. I would see him again.

    Experienced on Apr 25, 2019

    This is a great office - very funny & happy office staff. Love going there - the doctor is very friendly and made us feel comfortable & welcome.

    Experienced on Apr 07, 2019

    A number of my questions could not be answered by the dr.; other than try THIS, try this, try this.

    Experienced on Feb 27, 2019

    Great dr. and staff.

    Experienced on Feb 16, 2019

    Dr. Porter is the best! I have tremendous confidence in him and his abilities!

    Experienced on Jan 21, 2019

    Dr. Porter was nice. My frustration is that Dr. Porter recommended an allergy test (which was secondary to the primary reason we came in, which was for food allergies and information about having her try desensitization therapy for that). He suggested testing her for environmental allergies as long as we were there and assured me it was covered be insurance. I even made sure to clarify by telling him the name of our insurance company, to which he replied, "Oh ya, they're pretty good about stufff like this." He then sent us to the lady to do the skin testing, who also assured us this test was covered by insurance, but that the oral drops would not be. She went over a sheet with all the pricing and said while the test was processing, I should call my insurance to help me decide whether I should do the injections or the oral drops based on what my portion for the injections would be. It was then that I discovered that my insurance does NOT, in fact, cover the testing. Sadly, about 10 minutes too late. I was absolutely sick to my stomach. The test is a 500 dollar test. I am just shocked that they would be so careless as to assure me, with out checking, that it would be covered. I trusted that they knew what they were talking about given this is what they deal with every day. I had a knot in my stomach the rest of the afternoon and decided to call the office to discuss the situation. I was not able to reach anyone but left a detailed voice message. I have never heard from anyone. No one has ever returned my call. In addition, when I got to the lobby to leave, I asked the receptionist about a prescription Dr. Porter was going to give my daughter. She said he does them all electronically and that it would be sent to our pharmacy. I told her I had never told anyone a pharmacy so I was doubtful anything had been sent. She seemed annoyed and again assured me it would be sent to our pharmacy listed on our patient records which was the Lehi Costo Pharmacy. I asked her if she would just mind double checking that, and reluctantly she went back to the back and came back saying yup it was sent. I made a special trip to the Lehi Costo Pharmacy, and little to my surprise found that nothing had been sent for her.Overall, just a completely frustrating and even unfair situation. I definitely did not feel like we were treated fairly, or with any real concern for getting the help we had come for. But now we have a 500 dollar charge for a test we didn't even really need.

    Experienced on Jan 19, 2019

    great first experience

    Experienced on Jan 07, 2019

    Great staff and doctor. Always happy to see me.