Jeffrey Allen Penman, MD

Accepting New Patients
Cultural Competency Training: No

Patient Ratings

4.8 out of 5
Comments: 19
See all rating reviews


  • English

Hospital Affiliation

  • American Fork Hospital
  • Orem Community Hospital
  • Utah Valley Hospital

Medical Group

  • Intermountain
    • Intermountain Pediatrics - Orem

    • (801) 714-3450
    • 505 W 400 N Orem UT, 84057
      • Please call to confirm
      • Mon thru Fri 8:30AM - 5:30PM
      • SelectHealth Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
  • Professional Positions

    Fellow of American Academy of Pediatrics

    • Training

    • Residency

      St. Joseph's Hospital - Phoenix, AZ, 1999 - 2002

    • Membership

      • American Academy of Pediatrics
    • Degree

      University of Washington School of Medicine

      Seattle, WA in Doctor of Medicine,
      1995 - 1999

Patient Ratings

Overall rating
4.8 out of 5  (55)
  • Rate provider

    4.8 out of 5
  • Provider explained in way you understand

    5.0 out of 5
  • Provider listened to you

    5.0 out of 5
  • Provider respected you

    5.0 out of 5
  • Provider spent enough time with you

    5.0 out of 5
  • Provider know your medical history

    5.0 out of 5
  • Provider discussed treatment options

    4.8 out of 5
  • Ease of scheduling appointments

    4.8 out of 5
  • CP concern for questions/worries

    5.0 out of 5
  • Give easy to understand instruction

    5.0 out of 5
  • Wait time at clinic

    4.5 out of 5
  • Appointment as soon as you needed for care right away

    5.0 out of 5
  • Appointment as soon as you needed for check-up or routine care

    5.0 out of 5
  • See the provider within 15 minutes of your appointment time

    3.8 out of 5
  • CP explanations of prob/condition

    4.9 out of 5
  • CP efforts to include in decisions

    5.0 out of 5
  • Likelihood of recommending CP

    4.9 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.7 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.8 out of 5 (19)
    Experienced on Apr 22, 2020

    Dr. Penman is excellent, I always feel his genuine care for his patients (my children) at our visits).

    Experienced on Mar 29, 2020

    Everyone at the facility was great and thorough.

    Experienced on Mar 21, 2020

    Dr. Penman is wonderful. He is very caring, informative and sincere!

    Experienced on Feb 26, 2020

    Dr. Penman was great to involve my other child that came to the appointment, too. We can tell he cares about our whole family, not just the patient at the moment.

    Experienced on Feb 20, 2020


    Experienced on Feb 09, 2020

    Dr. Penman is wonderful. We really will never leave because of the amazing care he gives all our children. He takes time, listens, cares, follow-up & is a great doctor & human being!

    Experienced on Feb 09, 2020

    This clinic is the best. After years of waiting in pediatric offices for hours, Drew Central Clinic is a huge breath of fresh air!

    Experienced on Jan 08, 2020

    Dr. Penman made me feel not so silly for bringing my daughter in when nothing turned out to be wrong with her ears.

    Experienced on Nov 16, 2019

    Dr. Penman has always been a great doctor. He communicates with us very well. [...]

    Experienced on Nov 11, 2019

    We are so happy with our choice to use this clinic. They are personable and always try to get us appts. on the same day.

    Experienced on Oct 07, 2019

    Dr. Penman is completely charming with children, even with siblings that aren't his actual patients. We all walk away smiling.

    Experienced on Sep 24, 2019

    I recommended Dr. Penman & his nursing staff to everyone!

    Experienced on Jun 26, 2019

    Great visit - we got to the root of my daughter's symptoms and recommended an OTC that has really helped.

    Experienced on Jun 26, 2019

    Dr. Penman is so great to listen to concerns and symptoms in full. Once everything on my end has been said then he gives his input. He's a great listener & never makes me feel rushed.

    Experienced on Jun 05, 2019

    Dr. Penman is hands down one of the best pediatricians in Utah County. He listened to our concerns and never made us feel rushed.

    Experienced on May 02, 2019

    Very good!

    Experienced on Apr 28, 2019

    The visit went great. The provider quickly diagnosed the issue and explained options for treatment. He genuinely cares about my children!

    Experienced on Apr 03, 2019

    We were sad when Dr. [...] left the practice, but Dr. Penman has proven to be a wonderful doctor, he's been extremely helpful, answers questions thoroughly, helps in cases where we need immediate responses, and we know he truly cares about all of our children and their needs.

    Experienced on Apr 03, 2019

    Moving back to Utah, we chose to go with the Orem Clinic for our pediatric services and we have not been disappointed. It's the best decision we've ever made. The clinic is quick, friendly, helpful and responsive.