Kirsten L. Novak, MD

Internal Medicine
Not Accepting New Patients

Patient Experience

4.7 out of 5
Comments: 20
See all reviews


  • English

Hospital Affiliation

  • Intermountain Medical Center

Medical Group

  • Intermountain
    • Holladay Clinic

    • (801) 871-6000
    • 6272 S Highland Dr Murray UT, 84121
      • Yes
      • Please call to find Office Hours
      • SelectHealth Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      University of Utah Medical Center - Salt Lake City, UT, 1998 - 2001

    • Degree

      University of Utah

      Salt Lake City, UT in Doctor of Medicine,
      1993 - 1997

Patient Ratings

Overall rating
4.7 out of 5  (160)
  • Rate provider

    4.6 out of 5
  • Provider explained in way you understand

    4.7 out of 5
  • Provider listened to you

    4.8 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.9 out of 5
  • Provider know your medical history

    4.6 out of 5
  • Give easy to understand instruction

    4.9 out of 5
  • Appointment as soon as you needed for care right away

    4.7 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.7 out of 5
  • See the provider within 15 minutes of your appointment time

    4.5 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on May 06, 2019

    Dr. Novak zeroed in on my problem, which was different then I thought, she nailed it. She seemed concerned for me which I really appreciated!

    Experienced on May 05, 2019

    Had a good visit.

    Experienced on May 05, 2019

    I enjoy Dr. Novak and appreciate the time & care she has for me. She answers questions & doesn't order tests or blood work she doesn't think is necessary.

    Experienced on May 02, 2019

    Excellent experience. Would certainly recommend this provider.

    Experienced on May 02, 2019

    Worked well.

    Experienced on May 02, 2019

    Dr Novak and her assistant [...] are wonderful! [...] I am grateful for her competentency and professionalism, and her compassion.

    Experienced on May 02, 2019

    Dr. Novak, and [...], her MA are both outstanding. Outstanding is the highest rating in the military.

    Experienced on Apr 30, 2019

    Up-to-date medical advise, approachable, great listener, exceptional "bedside" manner, timely referrals.

    Experienced on Apr 30, 2019

    Could not have been better - and this comes from my 40+ years working in hospitals/healthcare as a professional.

    Experienced on Apr 23, 2019

    Extremely competent and proficient. Great bedside manner. Addresses all concerns thoughtfully and thoroughly. Takes genuine interest. Proactive.

    Experienced on Apr 23, 2019


    Experienced on Apr 23, 2019

    Dr. Novak listens and responds to concerns and gives helpful advice.

    Experienced on Apr 23, 2019

    It was fine.

    Experienced on Apr 10, 2019


    Experienced on Apr 10, 2019

    very good

    Experienced on Apr 05, 2019

    Dr Novak is wonderful!

    Experienced on Apr 01, 2019

    my first visit to this doctor as my doctor had retired so very good so far

    Experienced on Apr 01, 2019

    office visit was good as it always is

    Experienced on Apr 01, 2019

    Dr. Novak is great! In all the years I have gone to a primary care physician with Intermountain, Dr. Novak is the ONLY one who did not seemed rushed and ready to move on to the next patient. She addressed my concerns and answered my questions thoroughly. She explained things in a way I could easily understand, showed concern and gave me ideas to try. It felt like the good old days of 1970's before insurance companies got a hold of the healthcare industry. Taking time with a patient and treating them like a human being and not a dollar sign or a number is valuable and instills confidence. I hope she can continue to provide excellent care and customer service. Consistency is the key!

    Experienced on Mar 28, 2019

    Doctor was very professional and knowledgeable.