Wayne W. Mortensen, MD

Orthopedic Surgery
Accepting New Patients View Details

Patient Experience

4.7 out of 5
Comments: 20
See all reviews


  • English

Hospital Affiliation

  • Orem Community Hospital
  • Utah Valley Hospital

Medical Group

  • My Health
  • Intermountain
    • Utah Valley Orthopedics - Provo

    • (801) 357-1200
    • 1157 N 300 W Ste 201 Provo UT, 84604
      • Yes
      • Mon thru Fri 8AM - 5PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Internship

      University of Utah Medical Center - Salt Lake City, UT, 1980 - 1981

    • Residency

      University Of California - San Diego, CA, 1981 - 1986

    • Fellowship

      Kaiser Permanente - San Diego, CA, 1986 - 1987

    • Degree

      University of Utah School of Medicine

      Salt Lake City, UT in Doctor of Medicine,

    • Board Certification


      Re-verification: 12/31/2020

Patient Ratings

Overall rating
4.7 out of 5  (139)
  • Rate provider

    4.8 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.8 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.8 out of 5
  • Provider know your medical history

    4.7 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.5 out of 5
  • CP explanations of prob/condition

    4.8 out of 5
  • CP concern for questions/worries

    4.7 out of 5
  • Likelihood of recommending CP

    4.8 out of 5
  • Wait time at clinic

    3.8 out of 5
  • Give easy to understand instruction

    4.8 out of 5
  • Appointment as soon as you needed for care right away

    4.7 out of 5
  • Appointment as soon as you needed for check-up or routine care

    5.0 out of 5
  • Ease of scheduling appointments

    4.6 out of 5
  • Provider discussed treatment options

    4.9 out of 5
  • See the provider within 15 minutes of your appointment time

    3.7 out of 5
  • CP efforts to include in decisions

    4.8 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on Jul 30, 2019

    Great knowledge & helpful emotional support. He explained options well but with less detail.

    Experienced on Jul 30, 2019

    Efficient & professional.

    Experienced on Jul 04, 2019

    I was very satisfied with this clinic visit, from start to finish.

    Experienced on Jul 04, 2019

    Very happy that I made the appointment.

    Experienced on Jun 27, 2019

    Great surgeon, he is a friend, needs to spend SOME time motivating pts. for after surgery give tips from his accumulated experience. [...]

    Experienced on Jun 27, 2019

    the attention was cordial and pleasant, always with a smile and very willing to help me.

    Experienced on Jun 27, 2019

    [...] was an incredible nurse, he was with us all the time and we felt very comfortable, Dr. Mortensen did a great job, the receptionist always happy and another nurse who did not know his name also showed much interest and concern in us, THANK YOU !!!

    Experienced on Jun 26, 2019

    Wayne, Mortensen has been my orthopedic professional for many years. Very personable and professional; honored to be a patient of his -

    Experienced on Jun 26, 2019

    Always above and beyond: they are concerned about you as a person and desire to alleviate your "paws;" as in my case.

    Experienced on Jun 26, 2019

    Fabulous!! Dr Mortensen is an amazing doctor!! thanks so much for your help!!

    Experienced on Jun 24, 2019

    I love this dr. He and staff are very serious about helping me with my shoulder.

    Experienced on Jun 24, 2019

    It couldn't be any better quality!

    Experienced on Jun 06, 2019


    Experienced on Jun 03, 2019

    Dr. Mortensen was very helpful. He had the records on my shoulder surgery from 14 yrs. ago (impressive & helpful). He gave great advice for my treatment moving forward.

    Experienced on Jun 03, 2019

    I was very happy with the overall visit. I was able to set an appt. much quicker than anticipated, the check-in was quick and efficient, the diagnosis was better than anticipated and treatment was great!

    Experienced on May 27, 2019

    Everything went well. I was there to see if my rotator cuff was going to need surgery.

    Experienced on May 15, 2019


    Experienced on May 15, 2019

    Had to wait for more than 45 minutes.

    Experienced on May 07, 2019

    He was well informed about my condition. Gave me information on pros and cons of surgery.

    Experienced on May 04, 2019

    Dr. Mortensen was great! Very supportive in my care