Franz M. Monroy, MD

Family Medicine
Not Accepting New Patients

Patient Experience

4.7 out of 5
Comments: 20
See all reviews


  • English
  • Spanish

Hospital Affiliation

  • Intermountain Medical Center

Medical Group

  • My Health
  • Intermountain
    • Cottonwood Family Practice

    • (801) 314-4266
    • 181 E Medical Tower Dr Murray UT, 84107
      • Yes
      • Mon thru Fri 8AM - 4:30PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (Medicare)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      University of Utah Medical Center - Salt Lake City, UT, 2008 - 2011

    • Degree

      University of Utah Medical Center

      Salt Lake City, UT in Masters in Public Health,
      2004 - 2008

      University of Utah School of Medicine

      Salt Lake City, UT in Doctor of Medicine,
      2004 - 2008

    • Board Certification


      Certification does not expire

Patient Ratings

Overall rating
4.7 out of 5  (223)
  • Rate provider

    4.5 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.8 out of 5
  • Provider respected you

    4.8 out of 5
  • Provider spent enough time with you

    4.7 out of 5
  • Provider know your medical history

    4.6 out of 5
  • Give easy to understand instruction

    4.7 out of 5
  • Appointment as soon as you needed for care right away

    4.5 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.4 out of 5
  • See the provider within 15 minutes of your appointment time

    4.4 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on Feb 04, 2019

    The experience was good.

    Experienced on Jan 27, 2019

    All good

    Experienced on Jan 21, 2019

    Totally professional with great bedside manner

    Experienced on Jan 14, 2019

    All good!

    Experienced on Dec 29, 2018

    Appt. cancelled and rescheduled d/t provider not in office. Then I called to confirm appt. the day of my appt. and was told yes to come in @ 10:10 that day, so I did only to find out my doctor wasn't there that day and to come back another day.

    Experienced on Dec 08, 2018

    waiting time was a little to long. they apologized for the wait. otherwise, all went well.

    Experienced on Nov 08, 2018

    He's a kind, caring, Doctor. I trust him.

    Experienced on Nov 08, 2018

    There a great team.

    Experienced on Oct 31, 2018

    Dr. Monroy is the greatest!

    Experienced on Sep 12, 2018

    only in office 2 days per week

    Experienced on May 31, 2018

    Very good experience

    Experienced on May 10, 2018

    I feel that doctors often confirm to themselves what they think the problem is and don't listen to what the patient is telling them. What better source of information is there than the patient? In my case, the doctor decided I have arthritis in my thumb. Maybe that's true, but it's not the problem I'm having at the moment. I didn't feel there was much interest in what I had to say along with an attitude that I don't understand what's happening with my hand. I have an idea what's going on, but this doctor was set on the arthritis and that's that. No help forthcoming. I can now pass you on to a different doctor. The problem with my hand definitely isn't being addressed.

    Experienced on Apr 30, 2018

    When I ask for my blood work it took them 6 weeks to get me the results also the pharmacy has tried to get in touch with the dr. for over a week and he his not calling them back.

    Experienced on Apr 29, 2018

    This office does not follow up in a timely manner with test results. Wait a week from when the results were available to get a call. Call numerous times & left msgs. with no return call.

    Experienced on Apr 29, 2018

    Dr Monroy is the BEST

    Experienced on Feb 06, 2018

    Dr. Monroy has been very attentive to my concerns and health history. He follows my health history with extreme detail and provides me clear facts and options for treatment.

    Experienced on Jan 25, 2018


    Experienced on Nov 10, 2017

    Yes. I am more than satisfied with Dr. Monroy. I feel like he is interested in my health and interested in my doing well.

    Experienced on Nov 06, 2017

    No response from feedback of the appointment or response from the doctor or response from the doctor's assistant on the bloodwork and blood tests that were done on my evaluation for my physical. Didn't get that until later and with no follow-up.

    Experienced on Oct 30, 2017

    This guys freaking amazing. I love his bedside manner and has the charm of a old school family doctor. He's down to earth and approachable, easy to explain things to you in layman's terms, and seems genuinely concerned about your health. I don't feel like I'm just a number with this guy.