Mark A. Merkley, MD

Otolaryngology
Ear, Nose & Throat
Male
Accepting New Patients
Cultural Competency Training: No
Available

Patient Ratings

4.8 out of 5
Comments: 20
See all rating reviews

Languages

  • English

Hospital Affiliation

  • Alta View Hospital
  • Intermountain Medical Center

Medical Group

  • My Health
  • Intermountain
    • Intermountain Cottonwood Medical Clinic ENT

    • (801) 314-7840
    • 181 E Medical Tower Dr Murray UT, 84107
      • Please call to confirm
      • Please call to find Office Hours
      • SelectHealth Care
      • SelectHealth Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      University of Rochester Medical Center - Rochester, NY, 2011 - 2017

    • Degree

      Georgia Regents University Program

      Augusta, GA in Doctor of Medicine,
      2004 - 2011

Patient Ratings

Overall rating
4.8 out of 5  (119)
  • Rate provider

    4.6 out of 5
  • Provider explained in way you understand

    4.7 out of 5
  • Provider listened to you

    4.9 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.9 out of 5
  • Provider know your medical history

    4.2 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.7 out of 5
  • CP explanations of prob/condition

    4.8 out of 5
  • CP concern for questions/worries

    4.9 out of 5
  • Likelihood of recommending CP

    4.7 out of 5
  • Wait time at clinic

    4.7 out of 5
  • Give easy to understand instruction

    4.7 out of 5
  • Appointment as soon as you needed for care right away

    4.8 out of 5
  • Appointment as soon as you needed for check-up or routine care

    5.0 out of 5
  • Ease of scheduling appointments

    4.9 out of 5
  • Provider discussed treatment options

    4.8 out of 5
  • See the provider within 15 minutes of your appointment time

    4.7 out of 5
  • CP efforts to include in decisions

    4.8 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.8 out of 5 (20)
    Experienced on Nov 11, 2019

    great care

    Experienced on Oct 20, 2019

    Merkley was extremely attentive to me and my concerns.

    Experienced on Sep 04, 2019

    [...] Dr. Merkley was excellent, thorough and caring.

    Experienced on Sep 02, 2019

    Dr. Merkley personally walked be back to *specific site* from the waiting area.

    Experienced on Aug 07, 2019

    Everything went well.

    Experienced on Aug 05, 2019

    Dr. Merkley was very knowledgeable, helpful and kind.

    Experienced on Jul 02, 2019

    superb! knowledgeable and great bedside manner

    Experienced on Jul 02, 2019

    Great!

    Experienced on Jun 28, 2019

    thank you Dr and staff!

    Experienced on Jun 21, 2019

    Dr. Merkley is a top notch ENT and medical doctor. He has great bedside manner and a great ability to clearly explain test results and answer my questions.

    Experienced on Jun 12, 2019

    Excellent care.

    Experienced on May 27, 2019

    Dr. Merkley took the time to listen and discuss my concerns.

    Experienced on May 27, 2019

    The only problem I had was that my prescriptions did not get sent in after my appointment. I had to call the office the following day to ask for them again.

    Experienced on May 27, 2019

    Impressed that the whole visit stayed focused on my complaint, with a thorough outline of the treatment plan.

    Experienced on May 27, 2019

    Very well satisfied.

    Experienced on May 27, 2019

    He was so knowledgeable and friendly. He listened to everything I had to say and explained how the medication would work and if they didn't there were other options. I left feeling so comfortable that I could feel better.

    Experienced on May 27, 2019

    The nurse was very friendly and made us feel comfortable with all her questions. The doctor came in before I even had all my forms filled out.

    Experienced on May 22, 2019

    Dr. Merkley is very knowledgeable and professional. He's always smiling which makes me feel at ease.

    Experienced on May 22, 2019

    I really like this doctor a lot I thought he was very knowledgeable and very very easy to talk to

    Experienced on May 12, 2019

    This was a pre-op visit, and Dr. Merkley answered all my questions to my complete satisfaction.