Robert J. Mendenhall, DO

Psychiatry
Behavioral Health Specialists
Male
Accepting New Patients

Patient Experience

4.5 out of 5
Comments: 20
See all reviews

Languages

  • English

Hospital Affiliation

  • Orem Community Hospital
  • Utah Valley Hospital

Medical Group

  • Intermountain
    • Intermountain Utah Valley Psychiatry and Counseling - American Fork Psych

    • (801) 357-7525
    • 98 N 1100 E American Fork UT, 84003
      • No
      • Please call to find Office Hours
      • SelectHealth Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Utah Valley Clinic Psychiatry and Counseling

    • (801) 357-7525
    • 395 W Bulldog Blvd Provo UT, 846046124
      • Yes
      • Please call to find Office Hours
      • SelectHealth Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      University of Nevada School of Medicine - Las Vegas, NV, 2013 - 2017

    • Degree

      Touro University

      Henderson, NV in Doctor of Osteopathic Medicine,
      2013

    • Board Certification

      AM BD PSYCHIATRY & NEUROLOGY - PSYCHIATRY

      Certification does not expire

Patient Ratings

Overall rating
4.5 out of 5  (119)
  • Rate provider

    4.5 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.7 out of 5
  • Provider respected you

    4.8 out of 5
  • Provider spent enough time with you

    4.5 out of 5
  • Provider know your medical history

    4.2 out of 5
  • Give easy to understand instruction

    4.5 out of 5
  • Appointment as soon as you needed for care right away

    4.7 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.5 out of 5
  • See the provider within 15 minutes of your appointment time

    3.9 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.5 out of 5 (20)
    Experienced on Jan 27, 2019

    excellent care and understanding

    Experienced on Jan 15, 2019

    so far Dr. mendenhall has been very helpful and has gave me the feeling like he's truly trying to help my condition

    Experienced on Jan 06, 2019

    This provider is excellent. He listens well and asks appropriate questions to discern all the information he needs to understand any problems to give proper advice.

    Experienced on Dec 28, 2018

    Usually I am in and out fairly quickly but the drs. patient right before me ended up going really long and I waited approximately an hour before getting in.

    Experienced on Dec 26, 2018

    Dr. Mendenhall & his staff are fantastic. I couldn't ask for better mental health care providers.

    Experienced on Dec 18, 2018

    Good.

    Experienced on Dec 11, 2018

    There wasn't a delay to see Dr. Mendenhall, so I was not informed of a wait. The assistant who took my BP did her job well, but didn't ask about my mental health b/c its' not her job.

    Experienced on Dec 04, 2018

    Had to wait at least 30 minutes past my appointment time to see Dr. Mendenhall & sometimes he doesn't listen attentively because he is typing notes on his keyboard.

    Experienced on Nov 28, 2018

    It has taken a little long for him to get back to me about another provider in office to see about another problem.

    Experienced on Aug 08, 2018

    Don't type on your computer when patients are telling you their problems.

    Experienced on Jun 29, 2018

    I feel like we connect well.

    Experienced on Jun 22, 2018

    Dr. Mendenhall is a remarkable & exemplary psychiatrist.

    Experienced on Jun 12, 2018

    I'm not sure he really understands the importance & helpfulness of emotional support animals - or may not even truly approve of them -

    Experienced on Mar 31, 2018

    I appreciate Dr. Mendenhall's genuine concern for me as a human being, not just another person apart of his paycheck stub. He listened, heard me, and trusted that I was truthful with him. I look forward to meeting with him during the future because he is passionate about his career and he is professional.

    Experienced on Feb 17, 2018

    The doctor is smart, sincere, and nonjudgmental while providing care and hope.

    Experienced on Jan 29, 2018

    I have mental health challenges and they are obviously very difficult to diagnose and treat. However, I feel like Dr Mendenhall doesn't care to or does not have enough time (because of how many patients he has to see each day) to understand my specific situation. His recommendations are always of a canned, generic nature and don't always take into account my unique situation or medical history. This lack of real help exaggerated my conditions because of the nature of my situation.

    Experienced on Jan 26, 2018

    Dr. Mendenhall treats me with respect and he thoughtfully explains his treatment recommendations and involves me in those decisions. I really appreciate his approach.

    Experienced on Jan 25, 2018

    Robert Mendenhall is just the best psychiatrist I've ever seen. He knows his stuff, is friendly, and won't do anything without my permission. He spends a very generous time with me. Especially when I don't understand something, I have a question or concern.

    Experienced on Oct 18, 2017

    The doctor's office was thorough, made sure to call and communicate clearly and made sure I was aware of when my appointment was and what was expected of me especially since I was a first time client. We, I was very appreciative of how thorough they were going through my medical history and checking on how things are going with me and how I would like to go forward in the near future. They did a great job.

    Experienced on Oct 17, 2017

    Hi,so I was given wrong information by the receptionist staff, they were not on the same page as the nurses and the doctor, so that was very disappointing, however upon speaking with the nurse, went out of their way to work with the provider, and rescheduled the appointment. The appointment I actually had with the provider was excellent,it restored my faith in returning once again to the practice. The feedback I would give is train up the receptionist staff if they are not sure on something,that's fine, have them check with the nurse or the doctor before giving out someone's information because that was kind of a headache, but overall my experience at my appointment was excellent. Thank you.