Matthew E. Mainord, MD

Internal Medicine
Accepting New Patients View Details

Patient Experience

4.8 out of 5
Comments: 20
See all reviews


  • English
  • Italian

Hospital Affiliation

  • American Fork Hospital
  • Orem Community Hospital
  • Utah Valley Hospital

Medical Group

  • My Health
  • Intermountain
    • American Fork Specialty Clinic Internal Medicine

    • (801) 492-2200
    • 98 N 1100 E Ste 302 American Fork UT, 84003
      • Yes
      • Mon thru Thu 7:30AM - 4PM; Fri 7:30AM - 2PM
      • Please call to find Accepted Plans
    • Training

    • Internship

      Kettering Medical Center - Kettering, OH, 2007 - 2008

    • Residency

      Kettering Medical Center - Kettering, OH, 2008 - 2010

    • Membership

      • American College of Physicians
    • Degree

      Saint George's University School of Medicine

      Bay Shore, NY in Doctor of Medicine,
      2002 - 2007

    • Board Certification


      Re-verification: 12/31/2020

Patient Ratings

Overall rating
4.8 out of 5  (285)
  • Rate provider

    4.7 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.8 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.9 out of 5
  • Provider know your medical history

    4.7 out of 5
  • Give easy to understand instruction

    4.9 out of 5
  • Appointment as soon as you needed for care right away

    4.8 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.8 out of 5
  • See the provider within 15 minutes of your appointment time

    4.7 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.8 out of 5 (20)
    Experienced on Mar 01, 2019

    very good

    Experienced on Feb 27, 2019

    I was seen ahead of schedule and had no wait between the MA and the doctor. I was treated very respectfully and professionally. It was really a good experience.

    Experienced on Feb 24, 2019

    Like the doctor and nurse. Care good.

    Experienced on Feb 24, 2019

    Same as always. Doctor Mainord was and is very concerned about treating me with the best care possible and he always wants to follow up on my progress.

    Experienced on Feb 21, 2019

    very good

    Experienced on Feb 20, 2019

    Had a good experience - As usual.

    Experienced on Feb 08, 2019

    Dr Mainord is a good person

    Experienced on Feb 06, 2019

    This was my first visit and I was very pleased, he was recommended by friends

    Experienced on Feb 03, 2019

    very good experience. I am always taken care of and love Dr. Mainord and his staff.

    Experienced on Jan 31, 2019

    Dr. Mainord always provides a very good experience.

    Experienced on Jan 31, 2019

    I plan on using him as my family doctor in the future

    Experienced on Jan 30, 2019

    great Doctor .....and staff as well keep up the great work

    Experienced on Jan 25, 2019

    Thoughtful, kind, knowledgeable.

    Experienced on Jan 23, 2019


    Experienced on Jan 22, 2019

    Dr. Mainord excellent Doctor. Takes time and listens to reasons you're there. Great bedside manner. Very attentive. Would highly recommend - which I did! Thank you.

    Experienced on Jan 21, 2019

    the last appointment I had my A1C TEST WAS higher than we liked and I was told to just consider myself diabetic. from that time until this last appointment I had I'd lost 12 pounds and my my a1c was lowered and other totals had gone down. dr. Mainord was impressed and told me so. he didn't rush me at all and we spent quite a bit of time just visiting. I felt really good regarding this visit.

    Experienced on Jan 21, 2019

    good experience

    Experienced on Jan 21, 2019

    great People and great service

    Experienced on Jan 14, 2019

    Dr. Mainord is helping me so much from problems I got at another doctor's office.

    Experienced on Jan 12, 2019

    Dr displayed no interest in me as a person, or my many issues that i need help with. No attempt to establish rapport, not even a cursory review of my hx.