Jeffrey S. Keyser, MD

Otolaryngology
Ear, Nose & Throat
Male
Accepting New Patients

Patient Experience

4.4 out of 5
Comments: 20
See all reviews

Languages

  • English
  • Spanish

Hospital Affiliation

  • Bear River Valley Hospital
  • Logan Regional Hospital

Medical Group

  • Intermountain
    • Intermountain Budge Clinic - ENT

    • (435) 716-1420
    • 1350 N 500 E Logan UT, 84341
      • Yes
      • Mon thru Fri 9AM - 5PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
    • Bear River Clinic

    • (435) 207-4800
    • 935 W 1000 N Tremonton UT, 84337
      • Yes
      • Thu 9AM - 12PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
    • Training

    • Internship

      Portsmouth Naval Medical Center - Portsmouth, VA, 1987 - 1988

    • Residency

      Portsmouth Naval Medical Center - Portsmouth, VA, 1991 - 1995

    • Fellowship

      Denver Ear Associates - Englewood, CO, 1997 - 1998

    • Membership

      • American Academy of Otolaryngology Head & Neck Surgery
      • American Academy of Otolaryngic Allergy
      • American Medical Association
      • Utah Medical Association
      • Utah Society of Otolaryngology
      • Fellow, American Academy of Otolaryngic Allergy
    • Degree

      University of Tennessee

      Memphis, TN in Doctor of Medicine,
      1983 - 1987

    • Board Certification

      AM BD OTOLARYNGOLOGY

      Certification does not expire

Patient Ratings

Overall rating
4.4 out of 5  (191)
  • Rate provider

    4.2 out of 5
  • Provider explained in way you understand

    4.7 out of 5
  • Provider listened to you

    4.3 out of 5
  • Provider respected you

    4.4 out of 5
  • Provider spent enough time with you

    4.4 out of 5
  • Provider know your medical history

    3.8 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.4 out of 5
  • CP explanations of prob/condition

    4.5 out of 5
  • CP concern for questions/worries

    4.3 out of 5
  • Likelihood of recommending CP

    4.2 out of 5
  • Wait time at clinic

    4.1 out of 5
  • Give easy to understand instruction

    4.5 out of 5
  • Appointment as soon as you needed for care right away

    4.4 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.7 out of 5
  • Ease of scheduling appointments

    4.6 out of 5
  • Provider discussed treatment options

    4.3 out of 5
  • See the provider within 15 minutes of your appointment time

    4.3 out of 5
  • CP efforts to include in decisions

    4.4 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.4 out of 5 (20)
    Experienced on Jul 28, 2019

    He told me to come to him for ear wax removal - not to the audiologist or InstaCare that couldn't help.

    Experienced on Jul 28, 2019

    He was able to remove the wax in just minutes.

    Experienced on Jul 21, 2019

    The doctor and all the assistant gave me all the care I need, and they make me very happy.

    Experienced on Jul 11, 2019

    Dr. Keyser is an excellent listener and thoroughly answers one's questions.

    Experienced on Jul 09, 2019

    Very knowledgeable - Personable -

    Experienced on Jun 29, 2019

    Excellent, caring service

    Experienced on Jun 29, 2019

    I have no complaints.

    Experienced on Jun 28, 2019

    very caring, very knowledgeable, is working ver hard to find a solution for my problem

    Experienced on Jun 28, 2019

    I learned a lot about my condition

    Experienced on Jun 28, 2019

    I really only go here for my allergy shots but they're all very great in this clinic and so very helpful with my Time and needs.

    Experienced on Jun 21, 2019

    too busy explaining medical language instead of talking about the problem.

    Experienced on Jun 21, 2019

    I was not impressed with him or his office. will never go back.

    Experienced on Jun 16, 2019

    Excellent staff, facilities, promptness, courtesy.

    Experienced on May 29, 2019

    Dr helped me to solve a chronic problem. I am very happy with the results so far

    Experienced on May 29, 2019

    Absolutely awful experience. Dr. Keyser was curt, gruff and had atrocious bedside manner. Didn't even listen to my primary concerns which lead to me needing to schedule an appointment with a different provider out of my insurance network. Didn't even give me a verbal diagnosis or any information about my conditions. I had to look up the diagnoses he entered into my records on the myHealth app.

    Experienced on May 29, 2019

    Would never use this provider again, nor would I recommend him to anyone seeking similar services.

    Experienced on May 27, 2019

    Dr. Keyer was OK. His assistant that did a test on my Vertigo - I was very impressed with him the first time & second to get crystals in ears settled.

    Experienced on May 27, 2019

    I WILL NOT SEE OR USE HIM AGAIN.

    Experienced on May 23, 2019

    provider was attentive and concise in all interactions. seemed prepared for every question I had which gave me confidence.

    Experienced on May 23, 2019

    I've had a history of mistreatment through the VA system. the treatment and dignity I was treated to by all staff at budge clinic has left me stunned by the comparison. I've never had a doctor and his staff behave so professionally and respectfully towards me as a patient. thanks for the help and comfort.