Erin B. Helms, MD

Family Medicine
Female
Not Accepting New Patients
Available

Patient Experience

4.6 out of 5
Comments: 20
See all reviews

Languages

  • English

Hospital Affiliation

  • Intermountain Medical Center

Medical Group

  • My Health
  • Intermountain
    • Intermountain West Valley Clinic

    • (801) 902-8080
    • 5373 W Lake Park Blvd West Valley City UT, 84120
      • Yes
      • Mon thru Fri 7:30AM - 4:30PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      University of Utah Medical Center - Salt Lake City, UT, 2013 - 2016

    • Degree

      University of North Carolina School of Medicine

      Chapel Hill, NC in Doctor of Medicine,
      2009 - 2013

    • Board Certification

      AM BD FAMILY MEDICINE

      Certification does not expire

Patient Ratings

Overall rating
4.6 out of 5  (194)
  • Rate provider

    4.8 out of 5
  • Provider explained in way you understand

    4.9 out of 5
  • Provider listened to you

    4.9 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.8 out of 5
  • Provider know your medical history

    4.6 out of 5
  • Appointment as soon as you needed for care right away

    4.3 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.7 out of 5
  • See the provider within 15 minutes of your appointment time

    3.9 out of 5
  • Give easy to understand instruction

    4.8 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.6 out of 5 (20)
    Experienced on Jun 28, 2019

    she had to be frustrated with my answers but she had lots of suggestions

    Experienced on Jun 28, 2019

    every time I come I am treated with respect by everyone

    Experienced on Jun 26, 2019

    Dr Helms is one of the most caring physicians I've experienced. she is our family dr for all

    Experienced on Jun 26, 2019

    she is very caring and concern about her patience

    Experienced on Jun 22, 2019

    Office staff very ineffective and uneducated when you call office. Face to face the staff is good. Dr. Helms & Dr. [...] are both excellent!

    Experienced on Jun 15, 2019

    Love the doctor, listens and give you a answer to any questions.

    Experienced on Jun 15, 2019

    Very good , was in and out very quickly

    Experienced on May 30, 2019

    Dr. Helms listened to my concerns, answered my questions and made me feel well informed, comfortable and valued as her patient.

    Experienced on May 30, 2019

    Great experience!

    Experienced on May 29, 2019

    love My Dr Erin

    Experienced on May 29, 2019

    Greatest

    Experienced on May 28, 2019

    Dr. Helms is very personable & thorough.

    Experienced on May 28, 2019

    Great!

    Experienced on May 27, 2019

    This was a follow-up visit for a previous concern - provider (and resident/student) were wonderful and answered all questions in a clear, easy-to-understand way.

    Experienced on May 27, 2019

    Extremely happy with this provider!

    Experienced on May 24, 2019

    I like that we work as a team.

    Experienced on May 24, 2019

    Dr. Helms is amazing! she's a very patient person with a caring heart. she truly cares about how her patients are feeling!

    Experienced on May 24, 2019

    I'd recommend Dr.Helms to anyone who asks!

    Experienced on May 23, 2019

    I've been able to know Dr. Helms since during her residency. She has always been an amazing physician who takes the time to listen and learn, not only about her patients but about family concerns as well. She also is one who if she doesn't know an answer to your question, she'll take the time to find the answer for you.

    Experienced on May 23, 2019

    overall, very good.