Erin B. Helms, MD

Family Medicine
Accepting New Patients

Patient Experience

4.7 out of 5
Comments: 20
See all reviews


  • English

Hospital Affiliation

  • Intermountain Medical Center

Medical Group

  • My Health
  • Intermountain
    • Intermountain West Valley Clinic

    • (801) 902-8080
    • 5373 W Lake Park Blvd West Valley City UT, 84120
      • Yes
      • Mon thru Fri 7:30AM - 4:30PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      University of Utah Medical Center - Salt Lake City, UT, 2013 - 2016

    • Membership

      • American Academy of Family Physicians
      • Utah Medical Association
      • Utah Academy of Family Physicians
    • Degree

      University of North Carolina School of Medicine

      Chapel Hill, NC in Doctor of Medicine,
      2009 - 2013

    • Board Certification


      Certification does not expire

Patient Ratings

Overall rating
4.7 out of 5  (309)
  • Rate provider

    4.7 out of 5
  • Provider explained in way you understand

    4.9 out of 5
  • Provider listened to you

    4.8 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.8 out of 5
  • Provider know your medical history

    4.6 out of 5
  • Give easy to understand instruction

    4.7 out of 5
  • Appointment as soon as you needed for care right away

    4.4 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.6 out of 5
  • See the provider within 15 minutes of your appointment time

    3.9 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on Mar 02, 2019


    Experienced on Feb 24, 2019

    Always have a good experience at this clinic. I love Dr. Helms.

    Experienced on Feb 24, 2019

    Small wait time and good service providers.

    Experienced on Feb 06, 2019

    I really love my doctor.Dr. Helms and her staff are very professional . I actually enjoy my visit when I go...they are very caring and attentive to your needs.

    Experienced on Jan 21, 2019

    I wish I didn't feel rushed with my visit, also I think more follow up about medications, prescription and condition would be helpful.

    Experienced on Dec 29, 2018

    Dr. Helms and staff are wonderful to work with.

    Experienced on Dec 25, 2018

    Good experience.

    Experienced on Dec 20, 2018

    Intermountain is a very well trained medical team of professional people.

    Experienced on Dec 12, 2018


    Experienced on Dec 12, 2018

    This is a very well put together team gets everything just right.

    Experienced on Nov 05, 2018

    IHC needs to accept Blue Cross Blue Shield Ins.

    Experienced on Oct 12, 2018

    Dr. Helms was very helpful. Explained what I had going on and took the time to answer any questions.

    Experienced on Sep 26, 2018

    She is kind & loving doctor.

    Experienced on Sep 12, 2018

    I liked (and continue to like) Dr. Helms so much I recommended her to someone else who has become her patient - I understand that they like her as much as I do.

    Experienced on Aug 27, 2018

    Already have referred Dr. Helms will at least try meds to help me.

    Experienced on Aug 22, 2018

    called to check on the meds result , was positive

    Experienced on Aug 19, 2018

    I have recommended my wife who is now a patient.

    Experienced on Aug 10, 2018

    Dr. Erin Helms is a rock star. I feel extremely fortunate to have found her as my doctor. Thank you to her for taking such good care of me!!

    Experienced on Aug 01, 2018

    She made me feel very comfortable and respected my decisions.

    Experienced on Jul 22, 2018

    Doesn't seem to care about me & my care outside of simply following protocol or rules. Robotic yet friendly.